Executive Office of Diversity, Equity & Inclusion

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A priority of the City of Worcester is to enhance the diversity in its workforce.

The Executive Office of Diversity, Equity & Inclusion is dedicated to recruiting, hiring, including, developing, retaining, engaging and motivating a diverse, results-oriented, high-performing workforce. This is accomplished by:

  • Adjusting employment and promotion processes
  • Using strategic hiring initiatives for underrepresented people
  • Ensuring all employees have access to diversity and inclusion training and education

Commitment to Growth

Taking Action

Based on the results of independent consultant Letterman White LLC's Racial Equity Audit Report, completed in September 2022, City Manager Eric Batista is taking the following steps:

  • Holding virtual Town Halls in fall 2022 for city employees at all levels of government to share their questions and concerns about the Report with the City Manager.
  • Working with the administration's Cabinet in the fall of 2022 to establish a 5th priority in the City's Strategic Plan that establishes a Diversity, Equity and Inclusion mission, vision, goals, objectives and metrics.
  • Working with the Human Resources Department in the fall of 2022 to further standardize and centralize the hiring process for City jobs.
  • Working with Letterman White LLC over the fall and winter to establish an implementation plan for breaking down barriers to change, including the establishment of a disaggregate data collection system that will allow the City to measure its progress in diversifying the City workforce.
  • Beginning the process in fall 2022 for hiring a Chief Diversity Officer and Diversity and Inclusion manager for the City's Office of Diversity & Inclusion.
  • Working with department heads to establish clear DEI goals within their Departmental Development Plans that will be submitted as part of the upcoming Fiscal 2024 budget process.
  • To reduce the barriers to employment, removing the requirement that physicals and drug tests are required for all candidates who have accepted job offers. The requirement will remain in place for certain positions only.
  • To reduce barriers to employment and increase employee retention, changing the parking policy so that employees who work at downtown City offices no longer need to pay for monthly parking passes in City garages and lots.

Programs & Initiatives

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Affirmative Action Plan
It is the policy of the City of Worcester to insure non-discrimination in all its employment decisions. The Plan highlights hiring, selection, promotion, recruitment and retention practices to insure equal opportunity and nondiscrimination in all employment decisions.
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Employment Opportunities
The City of Worcester is proud to be a city with a well-educated and diverse work force. With the City of Worcester, employees enjoy paid vacation and sick days, paid holidays and group health insurance. Full Time, Part Time as well as Paid and Non-Paid Internship positions are offered.

Work for Worcester

Home to more than 200,000 residents and thriving businesses, renowned higher educational institutions, diverse cultural amenities and a vibrant social scene, Worcester is a leading New England city and a great place to live and work.

Contact Information

Diversity, Equity & Inclusion
City Hall Room 303
455 Main Street
Worcester, MA 01608

Accessible via WRTA Bus Line. View Schedules

Phone: 508-799-1175
Fax: 508-799-1208
Email Us

Office Hours:
Monday - Friday
8:30 a.m. - 5 p.m.

City of Worcester
Worcester 311
Monday - Friday
8 a.m. - 5 p.m.
Phone: 311
Contact Us
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