City Manager

Eric D. Batista, City Manager

Current City of Worcester COVID-19 Status

For the latest data on the City's COVID-19 cases, wastewater, vaccination, hospitalization and deaths, please View Our Updated Dashboard.

On Friday, May 13, 2022, Worcester health officials issued a citywide mask advisory due to a surge in positive COVID-19 cases and rising coronavirus levels in regional wastewater. It is strongly recommended that all residents wear masks when indoors and around others. In addition, it is recommended that all eligible residents be up to date on vaccines and boosters, avoid crowded spaces when possible and get tested for COVID-19 when exhibiting symptoms. Read the Full Advisory Letter.

Face coverings continue to be required in Worcester's hospitals until further notice. Any other business, institution or organization may also enact its own mask requirement.

Worcester County COVID-19 Community Level: Medium.


Welcome from the City Manager

Welcome to the City of Worcester! Our vision is to be the country's most vibrant and livable mid-size city. Each and every day, there are four goals my administration keeps in mind in every decision we make:

Using these benchmarks, we provide efficient and effective municipal services to the residents of Worcester in a customer-friendly, transparent and inclusive environment while working to improve the quality of life of all by creating a thriving, vibrant, and safe place to live, work, play, and study. 

News & Announcements

Programs & Initiatives

Money and Treasurer Check Overlapped

American Rescue Plan Act of 2021 (ARPA)
Worcester was awarded approximately $146 million from the US Department of Treasury and the Commonwealth of Massachusetts related to American Rescue Plan Act of 2021 (ARPA) Coronavirus State and Local Fiscal Recovery Funds.

City Manager's Headshot Overlayed on Graphic of City Hall Clock Tower

City Manager Community Listening Sessions
The Mayor and City Council has selected a new permanent City Manager, Eric D. Batista. In an effort to outline the priorities of the new City Manager, the Mayor and the City Council were seeking community feedback.

Artist Rendering of the Main Entrance of the new South High Community School

Investing in Education
The City of Worcester is committed to improving public schools' infrastructure to help students with their goal of academic excellence. With two major school construction projects in the works and others recently completed, we are dedicated to advancing Worcester's future.

Youth Violence Partners at a Table Talking

Youth Violence Prevention Initiative
The Worcester Youth Violence Prevention Initiative (WYVPI) is the City's response to address youth violence comprehensively, holistically and collectively.

It's Not Too Late - Stay Up-To-Date!

Staying up-to-date on your vaccinations keeps you protected from serious illness!

Contact Information

City Manager
City Hall Room 306
455 Main Street
Worcester, MA 01608

Accessible via WRTA Bus Line. View Schedules

Phone: 508-799-1175
Fax: 508-799-1208
Email Us

Office Hours:
Monday - Friday
8:30 a.m. - 5 p.m.

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City of Worcester
Worcester 311
Monday - Friday
8 a.m. - 5 p.m.
Phone: 311
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