Eric D. Batista, City Manager
Welcome to the City of Worcester! Our vision is to be the country's most vibrant and livable mid-size city. Each and every day, there are four goals my administration keeps in mind in every decision we make:
Using these benchmarks, we provide efficient and effective municipal services to the residents of Worcester in a customer-friendly, transparent and inclusive environment while working to improve the quality of life of all by creating a thriving, vibrant, and safe place to live, work, play, and study.
The City of Worcester is governed by a Council-Manager, or Plan E, form of government with a popularly elected Mayor, 11 City Council Members and a City Manager. The City Manager functions as Worcester's Chief Executive Officer and as such has the authority to issue executive orders. A history of Executive Orders dating back to 1973 are available on our Informing Worcester portal.
The Executive Office of Diversity, Equity & Inclusion (EODEI) is an Executive Office that will play the lead role in setting and advancing our DEI strategy. It has the authority to set regulatory frameworks, as well as Key Performance Indicators (KPIs) that affect culture, behavior, diversity and inclusion.
The EODEI will consist of three divisions: Human Rights, Investigations and Training & Development. Most of the individual positions that will comprise these divisions already exist, but within other departments. These three positions will be formally transitioned into the EODEI.
American Rescue Plan Act of 2021 (ARPA)
Worcester was awarded approximately $146 million from the US Department of Treasury and the Commonwealth of Massachusetts related to American Rescue Plan Act of 2021 (ARPA) Coronavirus State and Local Fiscal Recovery Funds.
Diversity, Equity & Inclusion
The Executive Office of Diversity, Equity & Inclusion (EODEI) is an Executive Office that will play the lead role in setting and advancing our DEI strategy.
Highlighting Worcester
Worcester is a vibrant, thriving city that has garnered many amazing news stories and press from all across the country!
City Manager Eric D. Batista announced Thursday the opening of an emergency winter shelter for single adults experiencing homelessness at the former Registry of Motor Vehicles (RMV) Service Center located at 611 Main St. in Worcester.
Posted: Thursday 11/30/23
Rehabilitation of the Cambridge St. sewer interceptor will resume Monday, Nov. 27.
Posted: Monday 11/27/23
Trash and recycling will not be collected on Thursday, Nov. 23 due to the Thanksgiving Day Holiday.
Posted: Wednesday 11/22/23
More Announcements...
When: Friday 12/01/23 4:30 PM
Where: Worcester Common Oval, 455 Main Street
When: Saturday 12/02/23 10:00 AM
Where: Worcester Public Library, 3 Salem Square
When: Monday 12/04/23 4:00 PM
Where: Abby Kelley Foster Charter Public School, 10 New Bond Street
When: Monday 12/04/23 4:00 PM
Where: Parks, Recreation and Cemetery Division Building, 50 Officer Manny Familia Way
When: Monday 12/04/23 5:30 PM
Where: City Hall, Levi Lincoln Chamber, 455 Main Street
More Events...
Accessing your City's services has never been easier thanks to the Worcester 311 app.
Snapshot of the great work being done by the City Manager's Clean Team in District 4!
City Manager
City Hall Room 306
455 Main Street
Worcester, MA 01608
Phone: 508-799-1175
Fax: 508-799-1208
Email Us
Office Hours:
Monday - Friday
8:30 a.m. - 5 p.m.
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