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Digital Accessibility

The City of Worcester is committed to digital accessibility and to providing an inclusive, user-friendly experience across its websites and digital services for all users.

The municipality has adopted the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are standards created to help make websites accessible to everyone.

The municipality is continuously working to improve its website and address accessibility issues; however, some areas present technological and practical challenges that require additional time to resolve. As we move forward with integrating changes, we appreciate your patience while we work to ensure equal access for all.

If you experience difficulties using WorcesterMA.gov or notice content that is not accessible, please contact us. Staff will review reported issues and consider appropriate updates as part of the municipality’s ongoing accessibility efforts.

Please note that certain files available for download from the WorcesterMA.gov website are in Portable Document Format (PDF). PDF files require the free Adobe Acrobat Reader.

City of Worcester Webmaster
webmaster@worcesterma.gov