Patricia M. LaFore, Esq., Director

The Accessibility Division, a division of Diversity, Equity & Inclusion, ensures that all Worcester residents and visitors with disabilities have access to city programs and services by providing information and referral, advocacy, outreach and educational programs. In addition, this office advises and assists city officials and employees in ensuring compliance with local, state and federal laws and regulations that affect people with disabilities. The City provides information, referrals, guidance and technical assistance to individuals, public agencies, businesses and organization in all matters pertaining to disabilities on a confidential and free basis.

The City of Worcester has organized programs to help assist people with disabilities and bring awareness to the community as a whole. Programs such as the Wheelchair Stroll, which provided an opportunity to better understand what it is like to navigate city streets from the perspective of a wheelchair. The City also offers a tour of City Hall, which includes welcoming remarks from city officials, a presentation on the architecture of city hall, a mock city council meeting and guided tour of city hall. We will also lend you simultaneous interpretation equipment at no cost. Please contact us for any inquiries.