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Dr. Matilde "Mattie" Castiel, MD, Commissioner

The Department of Health and Human Services seeks to empower our community through comprehensive and compassionate services. Our mission is to advance public health, support our elders with dignity, nurture our youth with opportunity, honor our veterans with gratitude, and address homelessness with empathy. Through strategic partnerships and a commitment to equity, we strive to create a healthier, more resilient, and inclusive environment for all individuals across the lifespan.

What We Do

Stethoscope on Papers and Charts

Public Health
The Public Health Division is the lead agency of the Central MA Regional Public Health Alliance (CMRPHA), working cooperatively to create and sustain a viable, cost-effective, and labor-efficient regional public health alliance. Services offered include community health, environmental health, emergency preparedness, nursing and epidemiology.
Statues with Flags in Background from Korean War Memorial

Veterans' Services
The Veterans' Services Division provides support to residents of Worcester who are veterans, currently serving members of the military and their families. Support services may include financial aid, reimbursement of medical costs and referral services for issues such as housing, health care, employment, education and other safety net programs.
Group of Young Adults Sitting on a Bench

Youth Opportunities
The City's Division of Youth Opportunities was created to provide leadership, support and advocacy for youth through the introduction of coordinated programs focused on positive youth development and youth employment.
Group of Seniors in the Main Hall During an Exercise Class with the Instructor at the Front of the Crowd

Senior Center

The key to healthy aging is staying active in mind and body. Our cutting-edge senior center provides countless opportunities for seniors to take "new directions" to maintain their health. The Senior Center is a bright and welcoming place for all seniors, their families and caregivers, elder service providers and the community at large.

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News & Announcements

Mother and Daughter Buying Green Vegetables at a Farmer's Market

Community Health Improvement Plan (CHIP)

The goal of the Community Health Improvement Plan (CHIP) is to provide direction to the health department, health coalitions, hospitals, and other public health partners to best improve health in the Greater Worcester community.

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Health & Advocacy

Health Topics

Learn more about trending health topics such as communicable diseases, flu prevention, heathy lifestyle tips, substance use disorders and more from the Public Health Division.

Health Topics

Substance Use Disorders

The City of Worcester cares about its community members that struggle with addiction and substance use disorders. Learn more about local services and their contact information available to area residents.

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Worcester Consumer Rights

The Worcester Consumer Rights Program (WCRP) is a local consumer program that offers mediation service in cooperation with the Mass Attorney General's Office. The service is available to consumers in Worcester and surrounding towns.

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Summer Fitness Series

The goal of this program is to provide Worcester residents with opportunities to engage in healthy eating, active living, community building, and spending the summer becoming a healthier Worcester. We hope to see you there!

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Stigma Free Worcester Smartphone App

Search for treatment in the City of Worcester for substance use disorders and mental illness. Find resources for nutrition, shelter and permanent housing.

  • Agency Listings - View information about local organizations and sort based on various options.
  • Events Calendar - View upcoming events hosted by local agencies.
  • Shareable - Easily refer clients by sharing an agency's contact info by email or text message.

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Contact Information

Address

Health and Human Services
City Hall Room 101
455 Main Street
Worcester, MA 01608

Contact

Phone: 508-799-8486
Fax: 508-799-1218
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Hours

Monday - Friday
8:30 a.m. - 5 p.m.