Health & Human Services

Dr. Matilde "Mattie" Castiel, MD, Commissioner

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Programs & Initiatives

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Community Health Improvement Plan
The goal of the Community Health Improvement Plan (CHIP) is to provide direction to the health department, health coalitions, hospitals, and other public health partners to best improve health in the Greater Worcester community.
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Health Equity Task Force
This Task Force aims to deeply review the systemic racial and other inequities that inflict our healthcare system. In order to address these systemic barriers, the Task Force calls to elevate equity-focused solutions in response to short and long-term needs.
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Regional Youth Health Survey
The purpose of the Greater Worcester Regional Youth Health Survey (RYHS) is to learn about youth health. The results are a summary of key findings from Worcester public high schools alone. A total of 5,174 Worcester high school students were surveyed.
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Task Force for Sustaining Housing First Solutions
The City Manager's Task Force for Sustaining Housing First Solutions will undertake an in-depth examination of Worcester's community needs and resources in addressing adult chronic homelessness from March to June 2018.
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Worcester Hub
The Hub is a strategic program that combines the efforts of more than 30 local and state organizations to assess and address acute risk behaviors and cases including drug and opioid abuse, chronic homelessness, mental health issues, poverty and crime.
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Youth Substance Use Disorders
The opiate epidemic has affected individuals of all ages and backgrounds. Learn more about services and help for youths and families with substance use disorders.

Smartphone App - Stigma Free Worcester

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Stigma Free Worcester (Health & Human Services)

Search for treatment in the City of Worcester for substance use disorders and mental illness. Find resources for nutrition, shelter and permanent housing.

  • Agency Listings - View information about local organizations and sort based on various options.
  • Events Calendar - View upcoming events hosted by local agencies.
  • Shareable - Easily refer clients by sharing an agency's contact info by email or text message.

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Contact Information

Health & Human Services
City Hall Room 101
455 Main Street
Worcester, MA 01608

Accessible via WRTA Bus Line. View Schedules

Phone: 508-799-8486
Fax: 508-799-1218
Email Us

Office Hours:
Monday - Friday
8:30 a.m. - 5 p.m.

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City of Worcester
Worcester 311
Monday - Friday
8 a.m. - 5 p.m.
Phone: 311
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