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Worcester 311

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Report a Pothole

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Winter Parking Ban

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To request services or report problems, call 311 or submit your request online through Worcester 311.

Service Requests

Programs & Initiatives

Fall Leaf Collection Program
The annual Fall Leaf Collection program typically starts the first week in November and takes 4 to 5 weeks to complete, depending on the weather.

Street Sweeper Going Down the Side of a Road

Spring Street Sweeping Program
The annual Spring Street Sweeping program typically starts the first week in April and takes 8 to 10 weeks to complete. DPW&P sweeps arterial streets Monday - Friday overnight, and residential streets from Monday - Friday during the day.

Winter Parking
The Winter Parking Ban is designed to keep streets open, safe, and essential traffic moving during snow storms. Residents are discouraged from parking on the street during any snow storm and are encouraged to plan ahead for alternative off-street parking.

Resources

ALERTWorcester - Be the First to Know

Sign-up to be notified by the City of Worcester in the event of emergency situations or critical community alerts. Also, view multi-lingual informational videos about the ALERTWorcester system.

Contact Information

Department of Public Works
20 East Worcester Street
Worcester, MA 01604

Accessible via WRTA Bus Line. View Schedules

Phone: 508-929-1300
Fax: 508-799-1448
Email Us

Office Hours:
Monday - Friday
9 a.m. - 4 p.m.

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Streets

Top Services

Worcester 311

Report a Pothole

Winter Parking Ban

Service Requests

Programs & Initiatives

Resources

ALERTWorcester - Be the First to Know

Contact Information

About Worcester

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