Dr. Joe Robinson, Veterans' Services Officer/Director
Veterans' Services, a division of Health & Human Services, provides support to residents of Worcester who are veterans, currently serving members of the military and their families. Support services vary based on individual circumstances but may include financial aid, reimbursement of medical costs and referral services for a variety of issues such as housing, health care, employment, education and other safety net programs. The Veterans' Services Division assists clients in finding more permanent solutions to meet their needs by referring veterans and dependents to a variety of social service agencies and programs.
Veterans' Services also provides staff and support to the Commission for the Preservation of Historic Artifacts, Relics and Military Memorials.
M.G.L. Chapter 115 Veterans' Safety Net Program Pre-Eligibility Screening
Under Massachusetts General Laws M.G.L. Chapter 115, the Commonwealth provides a needs-based means tested program of financial and medical assistance for indigent veterans and their dependents. Qualifying veterans and their dependents receive necessary financial assistance for food, shelter, clothing, fuel and medical care in accordance with a formula which takes into account the number of dependents and income from all sources. Eligible dependents of deceased veterans are provided with the same benefits as if the veteran were still living.
Appointment Request
Request an in-person appointment with the Veterans' Services Division.
Veterans Referrals
The Veterans' Services Division assists clients in finding more permanent solutions to meet their needs by referring clients to a variety of social service agencies and programs.
War Memorials
The City of Worcester honors its veterans with memorials located throughout the City.
Have a Question?
No, we are not part of the VA. We work with the VA, state agencies and many other resources to assist the City of Worcester's Veterans and their families access needed benefits.
If you entered the service from Massachusetts, your record may be in the MRO database, which is accessible to any Veterans' Services Officer (VSO). To inquire about your record, please request an appointment through the portal and include your full name, branch of service and date of birth, and staff will reach out to you. *Please do not put your social security number in the request; staff will confirm all identifying information over the phone.*
If you entered the service from outside of Massachusetts, your records can be requested through The National Archives and Records Administration (NARA) Website.
Contact Information
Address
Veterans' Services
City Hall Room 101
455 Main Street
Worcester, MA 01608
Contact
Phone: 508-799-1041
Fax: 508-799-1018
Email Us
Hours
Monday - Friday
9 a.m. - 4 p.m.