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Worcester City Hall

455 Main Street
Worcester, MA 01608 - Map 
Phone: 311, Email Us

  • Hours: Monday - Friday 8:30 a.m - 5 p.m.

City Hall Conduct Policy

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Departments Located in this Building

City Hall

311 Customer Service Center

799 Main Street
Worcester, MA 01610 - Map 
Phone: 311 (508-929-1300 Outside of the City)

Hours: 

  • Sunday & Monday – CLOSED
  • Tuesday 11 a.m. - 7 p.m.
  • Wednesday 9 a.m. - 5 p.m.
  • Thursday 11 a.m. -7 p.m.
  • Friday 9 a.m. - 5 p.m.
  • Saturday 8 a.m. - 4 p.m.
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Services Located at this Building

Municipal Service Center

DPW Administration

20 East Worcester Street
Worcester, MA 01604 - Map
Phone: 508-929-1300, Fax: 508-799-1448, Email Us
  • Hours: Monday - Friday 9 a.m. - 4 p.m.
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Services Located at this Building

Public Works

Fire Department

141 Grove Street
Worcester, MA 01605 - Map
Emergency: 911
Phone: 508-799-1821, Fax: 508-799-1819, Email Us
  • Hours: Monday - Friday 8:30 a.m. - 5 p.m.
  • Station Hours: 24 Hours x 7 Days
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Services Located at this Building

Fire Department

Hope Cemetery

119A Webster Street
Worcester, MA 01603 - Map
Phone: 508-799-1531, Fax: 508-799-1253, Email Us
  • Hours: Monday - Friday 8 a.m. - 2 p.m.
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Services Located at this Building

Hope Cemetery

Inspectional Services & Fire Prevention

25 Meade Street
Worcester, MA 01610 - Map
Phone: 508-799-1198, Fax: 508-799-8544, Email Us
  • Hours: Monday - Friday 7:30 a.m. - 5 p.m.
  • Fire Prevention 7:30 a.m. - 5 p.m.
  • Building & Zoning Inspections 8 a.m. - 4:30 p.m.
  • Housing & Health Inspections 8:30 a.m. - 5 p.m.
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Services Located at this Building

Inspectional Services

Parks, Recreation & Cemetery

50 Officer Manny Familia Way
Worcester, MA 01605 - Map
Phone: 508-799-1190, Fax: 508-799-1293, Email Us
  • Hours: Monday - Friday 7:30 a.m. - 5 p.m.
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Services Located at this Building

Parks, Recreation & Cemetery

Police Department

9-11 Lincoln Square
Worcester, MA 01608 - Map
Emergency: 911
Phone: 508-799-8600, Fax: 508-799-8680, Email Us
Additional Contact info
  • Hours: 24 Hours x 7 Days
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Services Located at this Building

Police Department

Worcester Senior Center

128 Providence Street
Worcester, MA 01604 - Map
Phone: 508-799-1232, Fax: 508-799-1743, Email Us
  • Hours: Monday - Friday 9 a.m. - 4:30 p.m.
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Services Located at this Building

Worcester Senior Center

Related Sections

Getting Around the City Quick Facts Worcester History

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