About the City Manager

Collage of Images for City Manager, Including Girl at a Muralon a Building, East Park, Construction Project and Vibrant City

City Manager Eric D. Batista was appointed as the Acting City Manager of Worcester, Massachusetts on June 1, 2022, and appointed as City Manager on December 6, 2022. As City Manager, he promotes and facilitates a safe, inclusive and equitable workplace that supports employee engagement, innovation and productivity.

The City Manager, his administrative team and dedicated city workforce focus every day on the following four goals toward becoming the country's most vibrant and livable mid-size city.

Focus Areas

Neighborhood Houses
Build Strong Neighborhoods
Strong neighborhoods result from accessible city parks, community development through grants, investment in public schools such as the new South High, youth violence prevention and community policing.
Worcester Streets at Night
Create a Vibrant, Thriving City
Worcester is home to a wide variety of restaurants, museums, theaters, outdoor festivals, art galleries and the Worcester Common Oval. Special projects like CitySquare and Polar Park ballpark, create a more attractive and thriving Worcester.
Pillars and Money
Maintain a Sound Fiscal Government
A sound fiscal and operational government develops when residents, City and community partners share responsibility and accountability, have clear goals and visions, strive for continuous improvement and provide easily accessible information.
People Holding Opportunity Letters
Provide Opportunities for ALL
Offering resources without language barriers, encouragement to participate, job opportunities for a variety of skills and knowledge, access to quality education and activities such as the universally accessible Coes Park, Recreation Worcester program, and the Worcester Senior Center ensure opportunities for everyone.

Contact Information

City Manager
City Hall Room 306
455 Main Street
Worcester, MA 01608

Accessible via WRTA Bus Line. View Schedules

Phone: 508-799-1175
Fax: 508-799-1208
Email Us

Office Hours:
Monday - Friday
8:30 a.m. - 5 p.m.

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City of Worcester
Worcester 311
Monday - Friday
8 a.m. - 5 p.m.
Phone: 311
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