Biography
Eric D. Batista has served as City Manager of Worcester, Massachusetts since December of 2022. A dedicated public servant, he is committed to ensuring the municipality delivers exceptional public services and operations that are rooted in equity, innovation, and integrity, and centered on people.
Batista has led the second largest city in New England through a time of unprecedented growth, working to ensure opportunity remains available to everyone in the city regardless of their background or situation in life. Under his leadership, Worcester has expanded its employment base; grown its stock of affordable housing; elevated diversity, equity, and inclusion efforts; and prioritized public health and safety.
During his tenure, Batista's Administration has established the Worcester 311 Customer Service Center to expand constituent services and community development, created a Pavement Management Program to assist major roadway and infrastructure improvements, relaunched the Keep Worcester Clean program to lead Clean City Initiatives, and developed a Housing Production Plan to address the City's housing needs. In October 2024, the municipality launched a five-year Strategic Plan that envisions Worcester as the best-managed city in the country.
Governor Maura Healey appointed Batista to both the Housing Advisory Council and the Massachusetts Department of Transportation's Board of Directors in January and September 2024, respectively.
Prior to his role as City Manager, Batista served as Assistant City Manager. His tenure in municipal government began as a project manager in 2012 in the executive office of the City Manager. His responsibilities grew, and he was promoted to Director of the Office of Urban Innovation before becoming Assistant City Manager.
Batista attended Worcester Public Schools and then earned a bachelor's degree from the University of Massachusetts Amherst and an MBA from Assumption College. Early in his career, he was a leader in YOU Inc.'s Upward Bound Program and at the Latino Education Institute at Worcester State University. He currently lives in Worcester with his wife and young children.
You may contact City Manager Batista at City Hall by calling 508-799-1175 or via email CityManager@worcesterma.gov
Watch a brief recap of the Swearing In Ceremony for City Manager Batista.
2026 State of the City Address
Read the transcript of City Manager Eric D. Batista's 2026 State of the City Address, view the introduction video produced for the special event, and a photo gallery.
The Buzz with City Manager Batista
The Buzz is growing! The video series features a discussion with the City Manager about different aspects of what's happening across the municipality and gives a behind the scenes look at the projects, programs, and people making it all possible.
You can also catch The Buzz on Substack, where series like Feature Stories (long-form articles) and City Council Updates (direct from the City Manager) give you deeper insights into municipal operations and decision-making and talk about questions and issues at the front of residents' minds.
Contact Information
Address
City Manager
City Hall Room 306
455 Main Street
Worcester, MA 01608
Contact
Phone: 508-799-1175
Fax: 508-799-1208
CityManager@worcesterma.gov
Hours
Monday - Friday
8:30 a.m. - 5 p.m.