Biography
Eric D. Batista was appointed City Manager of Worcester, Massachusetts in December of 2022.
A dedicated public servant, Batista promotes and facilitates a safe, inclusive and equitable workplace that supports employee engagement, innovation and productivity.
During his tenure leading the second largest city in New England, he has prioritized constituent services and community development. He has spearheaded major roadway and infrastructure improvements; established the Worcester 311 customer service center; expanded the City's Quality of Life team to ensure safe, welcoming neighborhoods; and created a Housing Strategy to address the city's housing needs. In October 2024, his Administration launched a new five-year municipal Strategic Plan that envisions Worcester as the best-managed city in the country.
Prior to his appointment as City Manager, Batista served as Assistant City Manager. His tenure in municipal government began as a project manager in 2012 in the executive office of the City Manager. His responsibilities grew, and he was promoted to Director of the Office of Urban Innovation before becoming Assistant City Manager.
Batista attended Worcester Public Schools and then earned a bachelor's degree from the University of Massachusetts Amherst and an MBA from Assumption College. Early in his career, he was a leader in YOU Inc.'s Upward Bound Program and at the Latino Education Institute at Worcester State University. He currently lives in Worcester with his wife and young children.
You may contact City Manager Batista at City Hall by calling 508-799-1175 or via email CityManager@worcesterma.gov
Watch a brief recap of the Swearing In Ceremony for City Manager Batista.
Cabinet Members
The Cabinet Members are the administrative team that has been assembled to assist the City Manager with the everyday responsibilities and future development of the City of Worcester. This team consists of leaders from various departments across the City.
Executive Orders
The City Manager functions as Worcester's Chief Executive Officer and as such has the authority to issue Executive Orders. A history of Worcester's Executive Orders dating back to 1973 are available for viewing on our Informing Worcester portal.
State of the City Address 2024
City Manager Batista presented the State of the City Address on Wednesday, May 22, 2024 at the Jean McDonough Arts Center.
Watch Now!
Contact Information
Address
City Manager
City Hall Room 306
455 Main Street
Worcester, MA 01608
Contact
Phone: 508-799-1175
Fax: 508-799-1208
Email Us
Hours
Monday - Friday
8:30 a.m. - 5 p.m.