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Paul B. Saucier, Chief

Mission Statement

The Worcester Police Department is dedicated to delivering fair, impartial and equitable law enforcement to all. By partnering with the community to foster trust and collaboration, the department strives to reduce victimization and provide exceptional police services that enhance the safety and quality of life for residents, businesses and visitors to the City.

The Worcester Police Department is always seeking motivated individuals to join our team in protecting and serving the community. If you are interested in joining the Worcester Police Department, please view our Employment Opportunities.

  • To report an ongoing incident, Dial 911 if an emergency or call the non-emergency Complaint Line at 508-799-8606. Please call 508-799-8600 to reach Police Department Divisions and Administrative Offices. Emails are checked periodically; please do not use email to report an ongoing incident.

Public Notice: Are you interested in becoming a Worcester Police Officer? Discover how by attending one of our upcoming Information Sessions (RESCHEDULED FROM DECEMBER, 2025):

The Worcester Police Department is a Civil Service Department and has adopted the Alternative Pathway Hiring program established under M.G.L.C 31, Section 59A-59D. This application is for those seeking to add their name to the Local Register for future consideration for a position as a Police Officer.

How We Serve

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Investigations File Folder

Investigations

The Bureau of Investigative Services is responsible for investigations in response to major crimes and prosecution. The unit is also charged with alcohol enforcement and licensing of liquor establishments in the City of Worcester.
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Officer Handing Stuffed Animal to Young Child at Outdoor Festival Event

Community Policing

The community policing model is used by the Worcester Police Department. This department-wide model is based on providing service to the community in a timely and cooperative manner.
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Group of Police Officers at Desk

Professional Standards

The function of the Bureau of Professional Standards is to ensure the integrity of the Worcester Police Department and its personnel, both sworn and non-sworn.
Crime Tips Graphic

Anonymous Crime Tips

You may submit information regarding a crime that has taken place recently within the City of Worcester, MA. Crime tip services are for non-emergency crime information. Tips may be submitted online through our secure server or via text message.

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Group of WPD Cadets in Classroom Watching Presentation on the Impact on Bias on Policing

WPD Racial Equity Audit Webpage

In 2022, the Worcester Police Department (WPD) underwent a Racial Equity Audit, conducted by the Center for Naval Analyses (CNA). The audit involved an external review of WPD's institutional norms, systems, policies, and practices and resulted in several recommendations on improvements to its Diversity, Equity, and Inclusion (DEI) efforts. Get a full breakdown of the WPD's work related to the full list of CNA's recommendations; new actions and outcomes will continue to be added.

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Facade of Police Headquarters with Flagpole and Island/Parking Area in Front

Timeline of WPD Policy and Program Updates in Context of DOJ Report

A full account of Worcester Police Department (WPD) wide initiatives beginning in February 2021 implemented prior to, during, and following the Department of Justice report that are aligned with recommendations from the report. Initiatives include WPD beginning the process to replace and upgrade its records management system, implementing its body-worn camera program, publishing calls for service daily on Informing Worcester, enhancing recruitment for diverse candidates, and eliminating the chief and deputy chief positions from Civil Service. Find out how WPD is enhancing transparency and its relationships with the community it serves.

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Frequently Asked Questions on Immigration

The Worcester Police Department is committed to protecting and serving all members of the community, regardless of immigration status. We understand that there are often questions and concerns about how local law enforcement interacts with federal immigration officials. The FAQs below provide answers to many of those questions.

News & Announcements

Meetings & Events

28
October
Tuesday, 4:23 pm
8
December
Monday, 6:00 pm

Tatnuck Square Neighborhood Meeting

1070 Pleasant Street (First Congregational Church)
9
December
Tuesday, 3:00 pm

Upsala St. Elderly Apartments Crime Watch Meeting.

36 Upsala St. Worcester, MA 01607

Interested in Becoming a Worcester Police Officer?

Are you interested in becoming a Worcester Police Officer? Take the first step now. The deadline to register for the next civil service exam is August 7, 2025.

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Crime Incident Data

Informing Worcester

Informing Worcester is the City's open data portal. The City has established this open data portal where any and all interested parties can obtain public information at no cost. The portal includes incident dispatches received by the Worcester Police Department.

Police Incident Data

CityProtect Incident Map

Map-based statistics are available through our online partner, CityProtect.com. Residents, organizations and businesses have the ability to access crime data via the internet or from the CityProtect iPhone app.

Online Maps - Crime Analysis

Citizen Comments

This form is only for commending, lodging a complaint against or making a suggestion regarding a member of the Worcester, Massachusetts Police Department. Comments regarding police officers from other law enforcement agencies must be submitted to their employer in their jurisdiction.

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Residents with Disabilities

If you have a disability and a landline, wireless or VoIP telephone service, you may qualify to have a unique code appear when you place a call to 911 emergency services.

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Two Quality of Life Team Members with Trash Bag Picking Up Trash on Sidewalk

Quality of Life Team

The Quality of Life Team is an interdepartmental team made up of members of the City Manager's Office, Department of Inspectional Services, Department of Public Works, Department of Parks, Recreation & Cemetery and Worcester Police Department.

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Have a Question?

The next scheduled Citizens' Academy is Sept. 10 thru Nov. 19, 2025. The Citizens' Academy is a group of Worcester citizens who are interested in learning more about how their police department operates and the policing challenges our city faces. Participants in each session commit to meeting for three hours one night per week, for eleven weeks, to learn about each aspect of the department. Learn More about this program.

None scheduled at this time. However, at no time do the Worcester Police auction marked/unmarked cruisers, seized vehicles or motorcycles.

Sergeant Elise Miranda is the WPD Public Information Officer. Questions can be directed to MirandaE@worcesterma.gov.

  • Belsito's 508-754-2300
  • Boulevard 508-755-2632
  • David's 508-753-5263
  • DiRenzo's 508-757-4494
  • Early's 508-753-1123
  • McFee's 508-753-9016

Please call 508-799-1853.

Permits and the appropriate forms are issued by the Detail Office. There is a $5 fee for all permits (except Work Permits, which are $10).

Parking ticket appeals are handled through the Municipal Hearing Office, City Hall Room 203, Monday through Friday 8 a.m. to 5 p.m. You may call 508-799-8656 or File an Appeal Online.

Speeding ticket payments are handled through the Registry of Motor Vehicles, NOT the Worcester Police Department.

Please call the WIN office number at 508-799-8610.

Please visit the MA Public Safety Website to locate your nearest Child Safety Seat Inspection Site.

Weekdays:

  • 5 p.m.
  • 11 p.m.

Weekends & Holidays:

  • 5 a.m.
  • 11 a.m.
  • 5 p.m.
  • 11 p.m.

Bail is to be paid via cash or Certified Bank Check ONLY.

Please contact a tow company of your choice to have a vehicle towed off your personal property. The relevant information will be sent to WPD from the tow company.

Contact Information

Address

Police Headquarters
9-11 Lincoln Square
Worcester, MA 01608

Contact

Phone: 911 / 508-799-8600
Fax: 508-799-8680
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Hours

24 Hours x 7 Days