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Law

Alexandra H. Kalkounis, City Solicitor

Public Notice: Please be advised that the City of Worcester Law Department has temporarily moved to 51 Sever Street.

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Emergency Communications & Management

Charles R. Goodwin, Commissioner

The mission of the Department of Emergency Communications is to enhance the quality of life of every person in Worcester by receiving and processing 911 emergency calls and non-emergency calls by dispatching the appropriate emergency responder units in a prompt, efficient, courteous and professional manner, to help save lives, protect property and assist the public. We strive towards making Worcester a safer community in which to live, work and visit.

Human Resources

William Bagley, Jr., Director

The Human Resources Department serves the public and City employees through outreach and recruitment, which provides information about City employment opportunities. The department also supports City employees and managers by implementing policies and procedures, ensuring that fair labor practices are followed and fostering good relations among employees to create an environment where employees can work productively, develop their skills and maintain job satisfaction.

Public Works

John K. Westerling, Commissioner

The Department of Public Works (DPW) provides high quality, cost effective, efficient, safe services involving public infrastructure and facilities that enhance the quality of life and support growth in the City of Worcester.

We are dedicated to maintaining and enhancing the infrastructure and appearance of the City. Our responsibilities include:

Inspectional Services

Nicholas J. Antanavica, Commissioner

The Inspectional Services Department strives to deliver the most efficient and transparent permitting and inspection process possible to they city. We aim to ensure that the housing, rental properties and businesses are the healthiest and safest in the Commonwealth.

What We Do

Calculate Your Benefits

Retirement benefits are based on a variety of factors including age, length of creditable service and salary level. In addition, different rules are applicable whether you entered service before, on or after April 2, 2012.

Retirement Benefit Factors

Age

Using your age as of your last birthday, look at the age factor chart(s) and use the corresponding percentage to determine your benefit rate.