Planning & Regulatory Services
Michelle M. Smith, Assistant Chief Development Officer
Michelle M. Smith, Assistant Chief Development Officer
Welcome City of Worcester, MA Employees! - Unauthorized Access and Usage Prohibited!
This City of Worcester, MA Employee Portal was created to provide a common area for City employees to access information and City systems. To access a City system, please click the appropriate logo below and when prompted, enter your user credentials:
Brian Allen, Superintendent
Our mission in the Worcester Public Schools is to provide all students the opportunity to advance their scholarship with a rigorous core curriculum and high quality instruction. This enables students to discover the expanse of their academic talents, shape the quality of their character, and develop the confidence to become conscientious, reflective citizens who are empowered to better our community and our world.
For complete information visit the official Worcester Public Schools website.
The City of Worcester is centrally located in Massachusetts and New England. With this convenient location Worcester has easy access to all New England states and beyond.
Running through the heart of the City is I-290 allowing access to other major highways such as I-190 (north), I-495 (north and south) and Route 146 (south). Additionally, the Massachusetts Turnpike I-90 (east and west) and I-84 (south) are easily accessible via these highways.
Use of this website is subject to the conditions and qualifications described below. By using this City of Worcester website, you agree to accept such conditions and qualifications.
The Investigative Division of the Worcester Police Department is responsible for follow-up investigations for crimes against persons and property. The major areas of responsibility are violent crimes including homicide, robbery, burglary, sexual assault and domestic violence.

As Worcester grew from a village into a small town in 18th & 19th centuries, residents had seen an increase in fires that affected the community. Guaranteed, if not caught quickly, a fire would result in a complete loss of property or worse. One example that would lead to many changes in fire protection was a fire that destroyed the house of Captain Benjamin Flagg in 1786. After the loss of his property, Captain Flagg led the charge to convince the town to buy a fire engine.
The Emergency Communications Department is responsible for operating the Emergency Communications Center, which answers 911 calls, complaint calls, switchboard calls, and dispatches Fire and Police emergency responses.
Mark Titelbaum, Director
The City of Worcester is proud to offer a competitive benefits package to supplement our employees' total compensation package. Employees must be employed for 20 hours per week or more to be eligible for most benefits. New employees will receive an orientation and benefit information specific to their position.
The following is not intended to be a comprehensive listing, and union contracts do prevail.