Andrew Taylor, Assistant Chief Development Officer

Housing Development, a division of Economic Development, is responsible for assisting and supporting housing rehabilitation and new construction with an emphasis on providing quality affordable housing for city residents.

Neighborhood Development is responsible for developing and administering programs, including the Community Development Block Grant (CDBG) funding program, to improve the quality of life within the neighborhoods of the city.

Vaske Gjino, Assistant Chief Development Officer

The priorities of Business & Community Development, a division of Economic Development, include:

Judith A. Warren, Director

Cable Services, a division of the Office of the City Manager, strives to provide the residents of Worcester with innovative and transparent access to their government through video programming on the government access Spectrum Cable Channel 192 as well as online and social platforms. We strive to provide customer friendly, nimble, modern-innovative and accessible city services.

Paul B. Saucier, Chief

Mission Statement

The Worcester Police Department is dedicated to delivering fair, impartial and equitable law enforcement to all. By partnering with the community to foster trust and collaboration, the department strives to reduce victimization and provide exceptional police services that enhance the safety and quality of life for residents, businesses and visitors to the City.

Martin Dyer, Fire Chief

The Worcester Fire Department is dedicated to professionally serving the citizens and protecting lives and property in our community. We accomplish this mission through fire suppression, emergency response, prevention and community risk reduction.

Alexandra H. Kalkounis, City Solicitor

Public Notice: Please be advised that the City of Worcester Law Department has temporarily moved to 51 Sever Street.

Charles R. Goodwin, Commissioner

The mission of the Department of Emergency Communications is to enhance the quality of life of every person in Worcester by receiving and processing 911 emergency calls and non-emergency calls by dispatching the appropriate emergency responder units in a prompt, efficient, courteous and professional manner, to help save lives, protect property and assist the public. We strive towards making Worcester a safer community in which to live, work and visit.

William Bagley, Jr., Director

The Human Resources Department serves the public and City employees through outreach and recruitment, which provides information about City employment opportunities. The department also supports City employees and managers by implementing policies and procedures, ensuring that fair labor practices are followed and fostering good relations among employees to create an environment where employees can work productively, develop their skills and maintain job satisfaction.

John K. Westerling, Commissioner

The Department of Public Works (DPW) provides high quality, cost effective, efficient, safe services involving public infrastructure and facilities that enhance the quality of life and support growth in the City of Worcester.

We are dedicated to maintaining and enhancing the infrastructure and appearance of the City. Our responsibilities include:

Nicholas J. Antanavica, Commissioner

The Inspectional Services Department strives to deliver the most efficient and transparent permitting and inspection process possible to they city. We aim to ensure that the housing, rental properties and businesses are the healthiest and safest in the Commonwealth.

What We Do