The Office of Human Rights assists clients in finding more permanent solutions to meet their needs by referring clients to a variety of social service agencies and programs.
The Office on Accessibility ensures that all Worcester residents and visitors with disabilities have access to city programs and services by providing information and referral, advocacy, outreach and educational programs.
The purpose of the Worcester Consumer Rights Program is to provide amicable mediation to consumers who are involved in a dispute or have a complaint against a business that is licensed to operate in Massachusetts.
The Massachusetts anti-discrimination laws protect you if you are treated differently or unfairly based on your membership in a protected class by your landlord or condo association, and when you are seeking new housing.
Learn more about labor rights and unlawful discrimination.
The City of Worcester provides access to programs, services and information for persons with Limited English Proficiency (LEP).
The City of Worcester is a welcoming community for individuals who identify as lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQIA).
The City of Worcester is committed to formulating, encouraging, promoting, and monitoring programs and policies relative to the status of women.
Civil Rights Complaint
If you believe your civil rights have been violated, call the Massachusetts Attorney General’s special hotline at 1-800-994-3228 or file a civil rights complaint online. You should also contact your local police department immediately if you feel you have been a victim of a hate crime.
Contact Information
Address
Office of Human Rights
51 Sever Street
Worcester, MA 01609
Contact
Phone: 508-799-1995
Email Us
Hours
Monday - Friday
8:30 a.m. - 5 p.m.