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Know Your Rights

The Office of Human Rights assists clients in finding more permanent solutions to meet their needs by referring clients to a variety of social service agencies and programs.

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Accessibility Rights

The Office on Accessibility ensures that all Worcester residents and visitors with disabilities have access to city programs and services by providing information and referral, advocacy, outreach and educational programs.
Consumer Rights Word Cloud

Consumer Rights

The purpose of the Worcester Consumer Rights Program is to provide amicable mediation to consumers who are involved in a dispute or have a complaint against a business that is licensed to operate in Massachusetts.
Hand Holding Pen and Checking Yes Box to a Question About Housing Discrimination

Housing Discrimination

The Massachusetts anti-discrimination laws protect you if you are treated differently or unfairly based on your membership in a protected class by your landlord or condo association, and when you are seeking new housing.
Labor Word Cloud

Labor Rights

Learn more about labor rights and unlawful discrimination.
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Language Rights

The City of Worcester provides access to programs, services and information for persons with Limited English Proficiency (LEP).
LGBTQIA Rainbow Rectangle

LGBTQIA Rights | Spanish

The City of Worcester is a welcoming community for individuals who identify as lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQIA). 
Women's Rights Word Cloud

Women's Rights

The City of Worcester is committed to formulating, encouraging, promoting, and monitoring programs and policies relative to the status of women.

Civil Rights Complaint

State Seal of Massachusetts

If you believe your civil rights have been violated, call the Massachusetts Attorney General’s special hotline at 1-800-994-3228 or file a civil rights complaint online. You should also contact your local police department immediately if you feel you have been a victim of a hate crime.

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Contact Information

Address

Office of Human Rights
51 Sever Street
Worcester, MA 01609

Contact

Phone: 508-799-1995
Email Us

Hours

Monday - Friday
8:30 a.m. - 5 p.m.