Let's keep our community clean and healthy! Below you will find a quick guide to recycling right, using city-approved trash bags, scheduling bulk waste appointments, and the responsibilities of being a landlord. Learn more about the Dos and Don'ts of Trash & Recycling in Worcester.
Residents
Learn more about the trash and recycling processes and rules for residents.
- Use our Recycling Guide and the Recycle Smart MA Recyclopedia to know what items can and cannot be recycled.
- To avoid recyclables from blowing out of your bin, place heavier items on top.
- Plastic shopping bags and black or white trash bags cannot be recycled.
- For the safety of our employees, please do not place medical waste in your trash. Learn more about where to safely dispose of syringes and needles.
- Stay up to date on the Massachusetts Waste Bans.
Place your trash and recycling curbside on collection day.
- Find your collection schedule.
- Set recyclables and trash at the curb between 6 – 7:30 a.m. on your scheduled collection day. Placing them out early could lead to torn bags, and large items left on the curb are not only unsightly but a violation of municipal ordinance.
- Only trash in a designated City of Worcester yellow trash bag will be collected.
- Bags can be purchased at local retailers and at the Worcester 311 Customer Service Center.
- Small yellow city trash bags have a 15-pound weight limit.
- Large yellow city trash bags have a 30-pound weight limit.
- Keep your curb tidy – recyclables should be contained in your lidded bin to prevent spillage and littering.
Make an appointment to dispose of bulk items.
- Illegal dumping is not only a nuisance, it carries a hefty fine. Large items left on the curb are a violation of municipal ordinance.
- To dispose of bulk items (for example: furniture, appliances, and electronics) properly, schedule an appointment at the 1065 Millbury Street Residential Drop-Off & Recycling Center.
- The Residential Drop-Off center is typically open April-November.
- Appointments are scheduled for a 30-minute timeframe and can be scheduled up to 48 hours in advance.
- For curbside pick-up with a per-item fee, you can call the municipality’s recycling contractor, Casella Waste Management of Massachusetts, Inc. at 508-832-2349.
Dispose of hazardous waste at our Household Hazardous Waste Days.
- The City of Worcester holds two annual drop-off days specifically for household hazardous waste. The program is free for Worcester residents to participate.
- View the schedule and make an appointment.
- Appointments are scheduled for a 30-minute timeframe and can be scheduled up to 48 hours before the desired appointment date/time.
Landlords (Six dwellings or fewer)
Learn more about the trash and recycling responsibilities required for landlords and tenants.
- As Worcester landlord, it is your job to educate your tenants on their responsibilities as residents.
- Tell tenants they can access information about our trash and recycling services by visiting worcesterma.gov/trash-recycling.
- Create a waste management plan with your tenants.
- Make sure trash is being taken out each week. Trash not collected regularly will attract critters and insects.
- Make sure your residents have recycling containers.
- If you don't comply with our regulations, you may receive a ticket from Inspectional Services.
- Residents can report offenses to 311.
Schedule A Bulk Waste Appointment

The Residential Drop-Off Center is typically open April through November. Appointments are scheduled for a half hour timeframe and can be scheduled up to 48 hours before the desired appointment date/time.

Trash Disposal
Residents of Worcester can dispose of household waste via our pay as you throw Yellow Trash Bag program.

Recycling
The more you recycle the less you'll pay! A recycling bin can be obtained at DPW&P Customer Service.
Contact Information
Address
Trash and Recycling
20 East Worcester Street
Worcester, MA 01604
Contact
Phone: 508-929-1300
Fax: 508-799-1448
Email Us
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Hours
Monday - Friday
9 a.m. - 4 p.m.