Fire Pipe Service fees are an ANNUAL bill issued to property owners as part of the private fire protection system installed by a property owner. This ANNUAL bill is issued in August/September of each year and covers July 1st through June 30th of each year. These bills are prepaid for fire pipe services. The ANNUAL fee charged is based on the size of the Fire Pipe with every 1" of pipe diameter = $89.00 annual fee.
The City of Worcester does NOT read meters for final reads. Seller/Representative must obtain a final reading from the water meter and contact your attorney prior to the real estate closing. The attorney conducting the real estate closing needs to request final reading submittal directions via email WaterBilling@WorcesterMA.gov, or by calling the Water Billing Office at 508-799-1440.
Yes. The City offers assistance for elderly residents who apply and are approved for the Real Estate Tax Elderly Exemption – Clause 41C. You must apply for the exemption through the City Assessor’s Office and if approved the water/sewer billing discount will be applied. The discount is $42.50 per quarterly billing for a maximum of $170.00 per year.
You may pay your bills:
Bills are estimated when we are not able to get an actual meter reading. Actual meter readings are obtained using an automated meter reading (AMR) drive-by system. If the meter interface unit (MIU) is not functioning, you will receive an estimated bill based on past usage. If you receive an estimated bill, please contact Worcester 311 at 311 to have a work order created to schedule meter repair. This is done at no cost to you.
You water bill is based on consumption. The reading is calculated in units and is shown on your bill under the usage block (left hand side of bill). Units are calculated in 100 cubic feet (CCF) and the amount of the units used fluctuates as a result of a number of things. Many customers increase their water consumption in the summer months by watering gardens, washing cars, filling swimming pools, etc. Bills may also fluctuate based on the number of days in a billing period. Quarterly bills can on occasion be over or under 90 days depending upon the day your meter was read.
Your water meter is read from left to right, just like a car odometer. Your meter reads in hundred cubic feet (100cf = 748 gallons).
Most residential meters are billed quarterly, approximately every three months. Most commercial meters are billed monthly.
The Veterans’ Services Division assists clients in finding more permanent solutions to meet their needs by referring clients to a variety of social service agencies and programs.
The City's Zoning Ordinance and Map are tools for land use planning. Each zone classification guides the physical development of the city through a set of requirements set forth in the City of Worcester's Zoning Ordinance as amended.