EMERGENCY MANAGEMENT SPECIALIST

EMERGENCY MANAGEMENT SPECIALIST
DEPARTMENT OF EMERGENCY COMMUNICATIONS
CITY OF WORCESTER

The City of Worcester is seeking qualified applicants for the position of Emergency Management Specialist within the Department of Emergency Communications. The Emergency Management Specialist is responsible for providing administrative, operational, and logistical support to the Division of Emergency Management. Under the direction of the Director of Emergency Management, the Emergency Management Specialist is responsible for community engagement, volunteer management, plan maintenance, and responding to incidents requiring Emergency Management staff. This position will also involve the planning, coordination, and delivery of public education and outreach initiatives to support community disaster preparedness and resiliency efforts. The position has on- call responsibility which may require hours outside of regular working hours and weekends.

Bilingual applicants are encouraged to apply.

ESSENTIAL ELEMENTS:

• Identify and attend community events to share disaster preparedness material and education.
• Assist Emergency Preparedness Coordinator with developing and delivering the preparedness program.
• Build relationships with community stakeholders to deliver preparedness training.
• Respond to incidents, to include shelter operations, EOC Activations, and disaster response; and act as a field liaison with outside agencies, including but not limited to other state & municipal emergency management departments and the American Red Cross.
• Maintain familiarity with the most current Emergency Plans and how to implement them in an emergency.
• Work as CERT Team Leader to support CERT activations, recruitment, and training.
• Manage logistical coordination for emergency management projects.
• Maintain project plans, timelines, task lists, and tracking tools to ensure program activities remain on schedule and within established scope and resource constraints.

 SECONDARY ELEMENTS:

• Ability to work in an outside environment.
• Operate information technology equipment.
• Attend relevant trainings and conferences.
• Other duties as assigned by the Director.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to drive sport utility or pick-up type vehicles with trailers.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Office Suite
• Detail oriented with a high degree of accuracy.
• Strong organizational skills.
• Strong public speaking skills.
• Comprehension of the National Incident Management System.
• Ability to be self-directed, motivated, and able to complete projects with limited supervision.
• Ability to work as part of a team.
• Ability to maintain confidentiality.
• Ability to coordinate and facilitate projects and meetings with partners to effectively accomplish department goals.
• Ability to follow and adhere to department, city, and other government rules, regulations, policies, and procedures.
• Ability to shift priorities while managing multiple projects.
• Ability to work outdoors in all weather conditions.
• Strong understanding of the field of Emergency Management.
• Knowledge and understanding of various Emergency Management plans and documents.
• Ability to maintain professionalism and confidentiality under all circumstances.
• Ability to have sensitivity toward working with diverse and vulnerable populations
• Regular onsite attendance is required

MINIMUM REQUIREMENTS:

•  Associate’s Degree in Public Health, Emergency Management, Sociology, Communications, Education, or related field PLUS one (1) year of comparable work experience, OR;

o  An equivalent combination of education, training and four (4) years of relevant work or volunteer experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job will be considered in lieu of the above-mentioned requirements.

• Computer proficiency, including Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Experience working with populations who are vulnerable in disasters
• Experience working with municipal, state, and/or federal public safety agencies
• Ability to obtain National Incident Management System certification to a level of ICS-300 or greater within 6 months of employment
• Experience with public speaking
• Valid Driver’s License and access to reliable transportation

PREFERRED QUALIFICATIONS:

• Bachelor’s Degree in Public Health, Emergency Management, Sociology, Communications, Education or related field.
• Two (2) years of experience in emergency management or community engagement
• One (1) year of experience working within a municipal infrastructure.
• Two (2) years of experience working with emergency management, logistics, preparedness, community engagement or other comparable public safety roles
• Two (2) years of experience conducting project management
• One (1) year of experience working within the Incident Command System.

SALARY RANGE: $31.40 - $38.27 hourly, full-time, with an excellent benefits package.

To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, JANUARY 30, 2026, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, Hiring@worcesterma.gov.