Smart Energy Advice

Is your home or small business too cold in the winter or too hot in the summer? Do you want to save money on your energy bills? Want to solve those problems AND help Worcester go green? Worcester's Smart Energy Advice program can help.

Energy Advocate

You can talk to our Energy Advocate (over email, phone or in person) about your questions and get advice about how to access energy saving programs*.

Green Worcester ElectriCITY logo

To get started, visit this website (Mass Save | Community First | Worcester) or call 508-372-8389.

Whether you own or rent - you’ll learn how to:

  • Sign up for a no-cost energy assessment.
  • Apply for Mass Save incentives and rebates.
  • Apply for a 0% HEAT Loan.
  • Read and understand your energy bill including the Green Worcester ElectriCITY Aggregation Program. If you're income-eligible, how to get the discount rate.
  • Get started with solar (both rooftop and community options).
  • Access related resources as needed: Worcester Community Action Council, Worcester Community Housing Resources, and Worcester Lead Abatement Program.

Are you a Worcester landlord? We are conducting an Online Survey to better understand your experiences and concerns as a rental property owner in Worcester to determine how we can improve the Smart Energy Advice program and help address any issues you may be facing. The survey shouldn't take more than 5 minutes. Thank you for helping us to improve the program and, we hope, help you in the long run!

*Massachusetts is one of the most energy-efficient states in the nation, due in large part to the Mass Save® programs, which are supported by a utility energy efficiency charge that we all pay on our gas and electric bills. Through Smart Energy Advice, we help residents and small business owners access programs funded by these fees.

Energy Efficiency Incentives & Rebates

(Depending on income level)

Mass Save incentives and rebates are income based. Check out the income chart to figure out which of the three income categories apply to you. They incentives and rebates may include:

  • Insulation: 75%-100% off approved insulation upgrades (and no-cost air sealing improvements) to help improve year-round comfort and cut your heating and cooling costs by an average of 20%
  • Heating/Cooling: No cost (for income-eligible residents) and up to $16,000 in rebates for heat pumps that heat and cool your home.
  • 0% financing: Up to $50,000 for qualifying projects (depending on the lender and project type)
  • No-cost energy-saving products: programmable thermostats, water-saving devices and advanced power strips.

Residents who qualify as low-income (below 60% of the median income in the state) may be eligible for additional programs and utility bill assistance through the Worcester Community Action Council website or by calling 508-754-1176.

Energy Efficient heat pump

The federal government also offers home energy tax credits and rebates for projects like updating your HVAC systems, installing new efficiency windows, weatherization work and much more. This website including a great tool for calculating your personalized incentives (both federal rebates and tax credits) based on your income and household size.

Solar - Know Where To Start

Are you interested in powering your house with a cleaner source of electricity but don't know where to start? As part of Worcester's Smart Energy Advice program, you can get multiple solar quotes for free from pre-vetted, reputable installers servicing Worcester through our partner, EnergySage. This can help simplify the process for both homeowners and renters. By going through the EnergySage portal:

  • You could save up to 20% on total system cost compared to market rate (if purchasing the panels).
  • You’ll get assigned a dedicated EnergySage Energy Advisor to answer your questions with no high-pressure sales tactics.
  • You'll be able to compare all your quotes in a side-by-side, apples-to-apples comparison format.
  • You don't need to enter a phone number when registering for quotes.

Residential Brick House with Solar Panels on Roof

Renters can save 5-15% on your electric bills annually (up to 25% for income eligible participants) by signing up for a local community solar farm.

Get Started - EnergySage

Learn more about solar:

For more information about Smart Energy Advice, email us at


Contact Information

Sustainability & Resilience
City Hall Room 108
455 Main Street
Worcester, MA 01608

Accessible via WRTA Bus Line. View Schedules

Phone: 508-799-8324
Email Us

Office Hours:
By Appointment: Monday - Friday
8:30 a.m. - 5 p.m.

Green Worcester Logo

City of Worcester
Worcester 311
Monday - Friday
8 a.m. - 5 p.m.
Phone: 311
Contact Us
Services Tour

Facebook, X, YouTube and Instagram Icons
ALERTWorcester Logo
City of Worcester Seal Image Worcester Public Schools Seal Image Worcester Public Library Logo
Home | Login | Disclaimer | Privacy Policy | Site Map

© 2024 Copyright City of Worcester, MA. All Rights Reserved.

Official City of Worcester, MA Website