Smart Energy Advice

Is your home or small business too cold in the winter or too hot in the summer? Do you want to save money on your energy bills? Want to solve those problems AND help Worcester go green? Worcester's Smart Energy Advice program can help.

Our Energy Advocate can answer your questions and guide you to access energy saving programs. We are working to provide cost-saving energy-efficiency solutions to residents and small businesses in our community, in partnership with Mass Save® sponsors, Eversource and National Grid.

Green Worcester ElectriCITY logo

To get started, visit this website (Mass Save | Community First | Worcester) or call 508-372-8389.

Massachusetts is one of the most energy-efficient states in the nation, due in large part to the Mass Save® programs, which are supported by a utilities' energy efficiency charge that we all pay on our gas and electric bills. Through Smart Energy Advice, we help residents and small business owners access programs funded by these fees.

What you'll learn from our Energy Advocate:

  • How to sign up for a no-cost energy assessment, and help with your application, if you need it.
  • How to apply for Mass Save incentives and rebates.
  • How to apply for a 0% HEAT Loan.
  • What your energy bill means, including the Green Worcester ElectriCITY Aggregation Program. If you're income-eligible, how to get the discount rate.
  • Referrals to related resources as needed: Worcester Community Action Council, Worcester Community Housing Resources, and Worcester Lead Abatement Program

Incentives & Rebates

(Depending on income level)

Mass Save incentives and rebates are income based. Check out the income chart to figure out which of the three income categories apply to you. They incentives and rebates may include:

  • 75%-100% off approved insulation upgrades to help improve year-round comfort and cut your heating and cooling costs by an average of 20%
  • Up to $16,000 in rebates for heat pumps that heat and cool your home
  • 0% financing (up to $50,000) for these projects
  • No-cost air leak-sealing improvements
  • No-cost energy-saving products like programmable thermostats, water-saving devices, and advanced power strips

Residents who qualify as low-income may be eligible for additional energy efficiency incentives and utility bill discounts through the Worcester Community Action Council website or by calling 508-754-1176.

Energy Efficient heat pump

For more information about Smart Energy Advice, email us at


Contact Information

Sustainability & Resilience
City Hall Room 108
455 Main Street
Worcester, MA 01608

Accessible via WRTA Bus Line. View Schedules

Phone: 508-799-8325
Email Us

Office Hours:
By Appointment: Monday - Friday
8:30 a.m. - 5 p.m.

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City of Worcester
Worcester 311
Monday - Friday
8 a.m. - 5 p.m.
Phone: 311
Contact Us
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