No. While most programs are targeted towards older adults, younger people often receive services for caregivers or participate in inter-generational programs.

The Worcester Senior Center is open to the public Monday through Friday, 9 a.m. - 4:30 p.m.

If you have any questions or problems, please contact the appropriate Department/Division for the bill or service you are wishing to pay/renew.

The cutoff for any Bill Payment Date is midnight EST.

Yes. The City of Worcester, MA will continue to send a paper bill via US Mail. This service simply provides a convenient, efficient, and user-friendly way to pay your bill 24 hours per day, 7 days a week.

If you chose to receive a confirmation of your transaction by email from a qualifying payment partner verifying the approval and acceptance of the transaction and didn't receive one, then please ensure the message has not been stopped by a SPAM blocker or is in a "Junk" mailbox.

Yes. This is an incremental service; all existing office, telephone and mail services remain. Specifically, this service gives customers who do business with the City of Worcester a convenient, efficient, and user-friendly way to pay bills or purchase city services 24 hours per day, 7 days a week.

Your bill payment should be made prior to the date the bill is due. The City of Worcester recognizes the date printed on the confirmation page as the date of payment.

If you do not receive a Confirmation Number after processing your transaction, you may have been trying to use an unacceptable form of payment, you were using an unsupported browser or your transaction was not accepted for a different reason. Please check to ensure that your payment type is accepted.

After completing the payment process, a Confirmation Page with a corresponding Confirmation Number may be displayed. You are encouraged to print this page for your records.