About Veterans' Services

The Veterans' Services Division provides support to residents of Worcester who are veterans, currently serving members of the military and their families. In conjunction with the Massachusetts Department of Veterans' Services, the City of Worcester takes applications and disperses veterans' benefits (also known as "Chapter 115 Benefits") enacted through Chapter 115 of the Massachusetts General Law. Support services vary based on individual circumstances but may include financial aid, reimbursement of medical costs and referral services for a variety of issues such as housing, health care, employment, education and other safety net programs.

The Veterans' Services Division assists clients in finding more permanent solutions to meet their needs by referring veterans and dependents to a variety of social service agencies and programs. Individuals found ineligible for Chapter 115 benefits can also receive these referral services. All individuals, regardless of discharge status, time in the service, branch of service, etc. can utilize this office for questions and concerns related to veterans' benefits, both state and federal. Please use the appropriate links on this webpage to get information on a variety of services, local organizations and frequently asked questions.

Definition of a Veteran

Under Federal Law a "Veteran" is any person who served honorably on active duty in the armed forces of the United States (discharges marked General and Under Honorable Conditions also qualify). Learn more about the Definition of a Veteran.

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Veterans' Services History

The Department of Veterans' Services has been providing services and benefits to veterans since 1861.

From the date of that commitment the Commonwealth of Massachusetts insured that no individual who served his or her state and nation with honor during periods of war or other conflicts, would ever be "pauperized" or forced to turn to public welfare for assistance. The Massachusetts Executive Office and the Massachusetts House and Senate have shown their concern for the welfare of the veteran and his or her dependents. This support has proven to be one of the most comprehensive programs in the country. These services are provided through the Massachusetts Department of Veterans' Services and the local Veterans' Services Office.

• 1888 - The Soldiers' Relief Law was enacted, which gave cities and towns the right to support honorably discharged veterans, their spouses, widows and minor children.
• 1945 - The Office of Commissioner of Veterans' Services was created.
• 1946 - Chapter 115 (Veterans' Services) of the Massachusetts General Laws was reorganized to form the basis of today's benefits and services program.
• 1946 - Chapter 599 Acts of 1946 mandated "municipal and district Departments of Veterans' Services". Veterans' Agents and Directors of Veterans' Services have become the first individuals that the veteran will turn to for assistance.

The City of Worcester Veterans' Services is committed to continuing to assist our veterans, and their dependents, with high quality, caring, compassionate, effective and efficient professional service.