Clothing Pickup

The City of Worcester has announced a partnership with Helpsy to offer a free and easy home pickup clothing recycling collection service for the local community. Home pickups save Worcester money on tipping fees and save the planet resources by keeping clothes out of the trash.

According to the EPA, only 15% of unwanted clothing ends up being reused, meaning the overwhelming majority of clothes end up in landfills or incinerators. Together, with your help we can increase the amount of clothing that gets a second chance to create a huge impact for our community and the planet.

How It Works

Repurposing your clothes with Helpsy's Home Pickup service is free and couldn't be easier. Just sign up at www.helpsy.co/worcesterma, bag up your unwanted clothes and Helpsy picks up from your front steps on collection day. Helpsy's only ask is that items are clean, dry and odorless by the time they get to your front steps. You can keep them that way by putting your clothing in a closed plastic bag; you can reuse ones you've got lying around the house!

Schedule Pickup Now

What's Accepted

Click on a category below to learn more!

Have a Question?

• How do I schedule a home pickup?

  The easiest way to schedule a home pickup is by completing the pickup request form at www.helpsy.co/worcesterma.

• I don't have access to the internet. How else can I schedule a home pickup?

  Please call the Helpsy hotline at 800-244-6350 to schedule a home pickup.

• Does it matter what kind of bags I put the clothes in?

  Helpsy will accept any dry and clean clothing in any type of bag. It is helpful to label bags with "Helpsy."

• Where should I leave my bags of clothing?

  Please leave bags of clothing by your front door, on your porch or near your mailbox or driveway. If a different location is needed, please use the "special instructions" section on the pickup request form to indicate the location.

• When should I leave my bags of clothing outside?

  Please leave clothing outside by 7 a.m.

• I need to give special instructions to the driver on where the bags of clothes will be. How do I do that?

  Please fill out the special instructions section of the pickup request form to indicate the bags' location or any additional information.

• I scheduled my home pickup, but I forgot to include the special instructions. What should I do?

  Please call the Helpsy hotline at 800-244-6350 or email info@helpsy.co and include your name, address, date of the pickup and the special instructions.

• If it's raining outside and I don't want to leave my bags outside all day, what can I do?

  Please call the Helpsy hotline at 800-244-6350 or email info@helpsy.co. Include your name, address and date of the pickup. Additionally, our drivers will call the number you provided on the pickup form to let you know they have arrived if they do not see your bags outside.

• How can I reschedule my home pickup?

  Please call 800-244-6350 to reschedule.

• No one came to pick up my bags. Who can I contact?

  Please call 800-244-6350 or email info@helpsy.co.

• What happens to the items after they are collected?

  95% of what Helpsy collects is reused, upcycled or recycled. We sort our clothing so that we can best extend the useful life of as many items as possible. All of our sorting happens domestically by folks paid living wages. 75% is reused and resold either in bulk or direct to consumers. 20% is recycled into filler, insulation, industrial rags, stuffing, etc. Only the 5% that is wet or oil-stained is thrown away.