×PUBLIC NOTICE: There is currently a statewide 911 disruption. If you have an emergency in Worcester, please dial 508-799-8606 until further notice.

Police Reports

When you need to file a police report you may do so from your residence, the place of the incident or Police Headquarters. The City of Worcester frequently has a high volume of calls with various levels of severity that need to be handled by the Patrol Division. Because of this and other extenuating circumstances, you must be prepared for a response time that may be greater than you expect. Due to this, if there are no pressing issues where you must remain at the incident, the most comfortable place for you to await the responding officer to complete your report will most likely be at your own home.

We encourage you to submit your requests for incident reports ONLINE through our Public Records Portal. This should only be used to request a copy of an existing police report concerning a past incident. To file a new report, or to request police assistance in Worcester, please call 508-799-8606, or in an emergency dial 9-1-1.

Public Records Portal

Alternatively, you may continue to submit requests through USPS to the below address or dropped off at any time at the PD, and these will be fulfilled within the required PRL timeframe.

Citizens should be aware that recent changes to Massachusetts General Law restricts access to reports concerning incidents of domestic violence.

Records Involving Domestic Violence, Sexual Assault, Stalking, Human Trafficking or Abuse of an Elder or Dependent Adult

If you are a victim or other individual specifically authorized to obtain such information under M.G.L. c. 41, §97D, you may obtain records to which you are entitled outside of the public records process by providing a hard copy notarized letter stating your relationship to the case, the date, time and location of the incident,and where you would like the documents sent. Please send the notarized letter to:

Worcester Police Department
Attn: Records Bureau
9-11 Lincoln Square
Worcester, MA 01608

WPD will contact you if additional information is required to confirm your identity.

If you are unable to obtain a notarized letter, please email wpd@worcesterma.gov where arrangements can be made for you to obtain a copy in-person with the presentation of valid driver's license, MA ID card or a passport. In your email please indicate that you requesting an in-person M.G.L. c. 41, §97D copy of a police report. You will be contacted via email for further coordination.

Please note:

M.G.L. c. 41, § 97D expressly states that all reports and communications between police officers and victims relating to rape, sexual assault and domestic violence cases are not public record and shall be maintained by the police department in a manner to assure their confidentiality. This section of the law, however, sets forth several exceptions regarding when reports of this type may be released. Upon written request, the following groups of individuals shall have access to these reports: (1) a victim, a victim's attorney or others specifically authorized by the victim to obtain this information; (2) victim-witness advocates as defined in G.L. c. 258B, § 1, domestic violence victims’'counselors as defined in G.L. c. 233, §20K and sexual assault counselors as defined in G.L. c. 233, § 20J if such access is necessary for the performance of their duties.

If you have any questions, please contact the Police Department by email at wpd@worcesterma.gov or call 508-799-8630. The Worcester Police Headquarters are open 24 hours X 7 days a week.

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Contact Information

Records Bureau
Police Headquarters
9-11 Lincoln Square
Worcester, MA 01608

Accessible via WRTA Bus Line. View Schedules

Emergency: 911
Phone: 508-799-8630
Fax: 508-799-8680
Email Us

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Worcester Police Department Patch

City of Worcester
Worcester 311
Monday - Friday
8 a.m. - 5 p.m.
Phone: 311
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