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Why should I delete my text-a-tip messages?

For your safety, you should always delete all text messages to and from "CRIMES" (274637) from your in box and your out box.

Note: The program is available on most, but not all major wireless carriers; therefore we cannot guarantee this program will work for all participants. Although the program is complimentary to participants, standard text messaging rates may apply. Check with your carrier and wireless plan for details.

How do I stop the program?

To stop the program at any time, which will prevent WPD from being able to securely respond back to you, you can opt out via text message. Send a text message with the word "STOP" to CRIMES (274637). You'll receive a one-time opt-out confirmation text message. If you choose to, you can submit a text tip again at a later time by texting the word TIPWPD along with your tip to CRIMES (274637).

What privacy is in place?

No mobile phone information is collected by the Worcester Police Department as part of this program. Your text-a-tip is completely anonymous to the Worcester Police Department and is only identifiable via a four-digit tip code that will be provided to you. Any information you submit is directed to the WPD Detective Bureau, who will disseminate the information to the appropriate WPD investigative officers.

What is text messaging and how do I know if I can send or receive a text?

Text messaging is also known as SMS or "short message service." Text messaging is a way to communicate on your mobile phone by sending or receiving plain text messages. To determine if you can send text messages, it is best to contact your wireless provider or refer to your mobile device's manual.

You will not be asked to reveal your identity to the Police in order to provide information about a violent crime and the Police will not be able to trace the text message in any way.