City of Worcester, MA
Non-Emergency Lines to Undergo Brief Outage Late Monday Night
FOR IMMEDIATE RELEASE: 7/28/2025 4:24 pm
WORCESTER, Mass. – A brief outage of non-emergency phone lines for the Police, Fire, and 311 departments will take place Monday night as the municipality migrates its phone system to a cloud-based solution.
The outage is expected to take place around 11 p.m. and last 10 minutes. The 911 line will not be impacted.