Report any errors you experience or inaccurate parking tickets you received to Worcester 311 at 311 within 72 hours of receiving a ticket between the hours of 8 a.m. - 5 p.m. Monday - Friday. If the kiosk is confirmed defective, mail the ticket to the Parking Administration with the words "Non-Functioning" on the front of the ticket. Include your name and address with the ticket in order to receive a confirmation letter for the dismissed ticket.
NOTE: An overtime parking violation may be issued if your vehicle is parked in a zoned space over the allotted time, even if the kiosk is defective.