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Union Station Accessibility

Union Station Accessibility

Improving Union Station's Accessibility

Union Station Accessibility Improvements

At a Glance:

Union Station Rendering

  • Project start date - Fall 2021
  • Project completion - Spring 2025
  • Project cost - $45 million

Worcester's Union Station serves as an inter-modal hub, hosting Amtrak and Massachusetts Bay Transportation Authority commuter rail service to Boston. The station is undergoing improvements to the platform, track and its accessibility to patrons. The upgrades will improve the station's function, capacity, level of service, safety and make it fully accessible.

New Features:

  • A new, high-level center platform
  • Upgraded track, signal, communications and infrastructure
  • New elevators, stairways and pedestrian bridge
  • Accessibility improvements to the commuter parking area

Learn more about this project on the MBTA website.

Learn More

What to Expect

Beginning on Monday, July 1, 2024, riders can use the new, accessible high-level center platform to board trains. From the station's main entrance, riders can access the platform through the rotunda and new access corridor, then take the stairs or elevators. From the east parking lot at 45 Shrewsbury St, riders can access the platform through the new pedestrian bridge. Riders can also check signage in the parking garage for directions.

The parking lot will remain open during construction. Some spots will be unavailable during different phases of the project. Accessible parking spaces remain available.

Any service changes during the project will be posted on the MBTA website for passengers to check before traveling.

What's going on at Union Station?

Project Updates   Station Alerts