Municipal Service Center

Municipal Service Center

The City of Worcester is pleased to offer an easy to access municipal office location in the heart of Main South, which offers many popular services. Additionally, the extended office hours until 7 p.m. Monday through Friday ensures you'll be able to access these services when it's convenient for you!

Please note: this location accepts check and credit card only for any payments made for services.

City Clerk & Elections Services

The following services offered by the City Clerk and Election Commission can be performed at the Municipal Service Center:

  • Business Certificates
  • City Council Petitions
  • Dog Licensing
  • Vital Records Searches
    • Birth Certificates
    • Marriage Certificates
    • Death Certificates
  • Voter Registration

Tax Payment Services

The following services offered by the Treasurer & Collector of Taxes can be performed at the Municipal Service Center:

  • Excise Tax Payments
  • Personal Property Tax Payments
  • Water/Sewer Payments

Please note: real estate tax payments may be made at City Hall Room 203, Online via our online payment partner and at all People's United Bank Branches.

Other Services

The following additional services can be performed at the Municipal Service Center:

  • Obtain a Library Card

Municipal Service Center Information

An overview of some of the services offered in the Municipal Service Center at 801 Main Street.

Contact Information

Municipal Service Center
801 Main Street
Worcester, MA 01610

Accessible via WRTA Bus Line. View Schedules

Phone: 508-799-1122

Office Hours:
Monday - Friday
11 a.m. - 7 p.m.

City of Worcester
Worcester 311
Monday - Friday
8 a.m. - 5 p.m.
Phone: 311
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