Online Parking Ticket Appeals

Please read before completing online appeal:

M.G.L. Chapter 90, Section 20A ½ allows individuals to appeal the issuance of UNPAID parking tickets. This must be done in writing. Use of this form is sufficient when submitting an appeal.

All appeals must be received by the Office of the Parking Administrator within 21 days of the date of the ticket issuance. Payment of the ticket is an admission of the parking violation.

Parking Administration Office hours are Monday through Friday 8 a.m. - 5 p.m. Once the Parking Administration Office receives the parking ticket appeal, the ticket is placed on "hold" and does not accumulate penalties for the duration of the appeal. Appeals submitted online Monday through Friday after 4:30 p.m., weekends or holidays are processed the next business day.

Upon submitting this online form, you will receive a confirmation screen notifying you that your information has been submitted and will be reviewed.

You will receive an answer by mail within 21 days. If you have any questions, please call 508-799-8656.

Note - Please be sure to fill out all information completely and accurately. Fields marked with an asterisk (*) are required. When you have finished, click on the "Send!" button to submit your appeal ONCE.


Your Information:

Registered Owner

Registered Owner, if Different:

Ticket/Dispute Information:

(10 Characters)
Example: Thomas St. near Main St.
(Do Not Include Spaces in Your License Plate Number) Example: ABC123
(If Applicable)
Please state the reason(s) you feel this ticket should be dismissed.
Upload file in .JPEG, .GIF, .PNG, .PDF, .DOC (.docx not accepted) or .TXT format.
Upload file in .JPEG, .GIF, .PNG, .PDF, .DOC (.docx not accepted) or .TXT format.
(If Applicable, Enter Link to Social Media Video File) Example:

NOTE: Use of this form is not required by law. A signed letter may be submitted instead, but must include all of the above information. Disposition of this appeal will be given to the registered owner of the vehicle.


Please click on the "Send!" button ONCE to submit your appeal.

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8 a.m. - 5 p.m.
Phone: 311
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