The term telework refers to a “work flexibility arrangement under which an employee performs the duties and responsibilities of such employee's position, and other authorized activities, from an approved worksite other than the location from which the employee would otherwise work."


The City through its Telework Policy is providing eligible City employees with a more flexible workplace and the opportunity to work remotely. This option is available to employees within certain departments that can maintain official City business operations while the employee is working from an alternate work location. Telework can be a viable option if work can be performed remotely with the same level of services as performed onsite.

The City of Worcester is committed to fostering a flexible workplace environment that recognizes employees’ ongoing navigation of career and life responsibilities.


  • This Policy is for all nonunion and union personnel, unless otherwise stated in a Collective Bargaining Agreement. Telework Schedules and Agreements must be approved and authorized, in writing, by the Department Head and HR.
  • To be eligible for this Policy, employees must be employed with the City for a minimum of three months (90 days).
  • Full-time, part-time, seasonal or temporary positions may be eligible to participate in a telework arrangement.


Employees seeking approval for a telework arrangement shall first submit a proposal to the Department Head for review. The Department Head shall review the proposal and, at their discretion, consult with other departments (Human Resources, Technical Services, etc.) or personnel prior to making a determination.

If approved, the Department Head and employee shall complete a Flexible Work Arrangement Agreement Form, which shall be reviewed, signed, and filed with HR.

Submit Proposal


Note: for any form that requires a signature, please save the PDF to your local PC and open/complete the local copy using Adobe Acrobat Reader.

City of Worcester
Worcester 311
Monday - Friday
8 a.m. - 5 p.m.
Phone: 311
Contact Us
Services Tour

Facebook, X, YouTube and Instagram Icons
ALERTWorcester Logo  Smart911 Logo
City of Worcester Seal Image Worcester Public Schools Seal Image Worcester Public Library Logo
Home | Login | Disclaimer | Privacy Policy | Site Map

© 2023 Copyright City of Worcester, MA. All Rights Reserved.

Official City of Worcester, MA Website