×Several City buildings offering municipal services are open to the public by appointment, including City Hall from 9 a.m. - 4 p.m. More Info | Coronavirus Info

Inspectional Services

Timothy P. McInerney, Interim Director

Municipal Buildings - Reopening

City Hall and other municipal buildings are open to the public by appointment.

In addition to City Hall, the reopenings include Worcester Public Library; Department of Public Works and Parks offices; and 25 Meade St., which houses Inspectional Services, Worcester Division of Public Health and Fire Prevention.

The Worcester Senior Center remains closed to the public.

City Hall appointment hours are 9 a.m. - 4 p.m. View full deails below:

More Info - Appointment Hours Schedule Your Appointment

Note: Payments, vital record requests and many other services can be completed online if you do not wish to schedule an appointment in-person.

Top Services

Periodic Inspections of Multi-Family Buildings

The Inspecional Services Department is reminding the public of the importance of periodic inspections of mult-family buildings in Worcester in accordance with 780 CMR "Table 110." These inspections are needed to ensure compliance with safety and building codes for occupancy permit requirements.

These inspections apply to multi-family buildings having 3 units or more. Over 6500 properties are subject to this inspection.

Old Fire Escape on Side of Blue Multi-Family Unit
  • A letter from DIS seeking contact information.
  • DIS will contact you to schedule inspection after payment is received.
  • Expected to begin scheduling inspections before Summer of 2021.
  • Inspection performed by a building inspector.
  • Owner or agent must be present for inspection.
  • Inspection of common areas.
  • Conducted annually or every two or five years - will be established after inspection is complete.
  • Written inspection report detailing any necessary corrections with compliance date.
  • A Certificate of Inspection will be provided via the CIty's ViewPoint Portal.

Learn More

Programs & Initiatives

Inspector Holding a Clipboard in a Restaurant Kitchen Near a Stove
Food Protection
All food establishments are inspected to ensure compliance with the provisions contained within the Merged Food Code. Food Protection personnel monitor food offered for consumption to ensure that it is free from adulteration, properly labeled, identifiable and manufactured at an approved source.
Front Entryway of Old House that Appears Abandoned
Housing Program
The Housing Program seeks to gain compliance with the Massachusetts Sanitary Code, Minimum Standards of Fitness for Human Habitation as well as applicable local ordinances.
Old Red Paint that Appears to be Lead Chipping Off Old Boards
Lead Paint Poisoning Prevention Program
Upon request of the tenant, the Lead Poisoning Prevention Program conducts environmental assessments to identify possible lead paint hazards and violations where a child under the age of six resides.
Group of People Sitting Around Conference Table with Blueprints and Building Plans Being Reviewed
Pre-Development Consultation
Interdepartmental Review Team meetings are offered free of charge and are designed to assist developers and land owners in the pre-development stages of potential and proposed projects with questions relating to permitting processes, zoning compliance, engineering standards and land use policy considerations.

Contact Information

Inspectional Services
25 Meade Street
Worcester, MA 01610

Accessible via WRTA Bus Line. View Schedules

Phone: 508-799-1198
Fax: 508-799-8544
Email Us

Office Hours:

Building & Zoning
Monday - Friday
8 a.m. - 4:30 p.m.

Housing & Health
Monday - Friday
8:30 a.m. - 5 p.m.

More Info - Appointment Hours

City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
508-929-1300
Contact Us

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