×City Manager Augustus has ordered the reopening of municipal buildings and services. More Info

Public Works & Parks

Jay J. Fink, P.E., Commissioner

Top Services

Report a Problem

News & Announcements

No Delay for Trash and Recycling Pickup in Worcester on Independence Day Holiday, Millbury Street Residential Drop-off Site Closed for Independence Day Holiday

There will be no delay to the collection of trash and recycling in the City of Worcester on Monday, July 5, 2021. Trash and recycling pickup will continue as scheduled and will not be affected by the Independence Day Holiday. The rest of the week will also remain on a normal schedule.
Posted: Friday 07/02/21

Residential Drop-Off Site Announces Extended Hours on Wednesdays, New $5 Per Item Price for Drop Off

Effective July 1, 2021, the hours for Wednesday bulk drop-off at the Residential Drop-off site located at 1065 Millbury St will be extended from 8:30AM to 7:00PM. Previously, Wednesday appointments ended at 2:30pm. The additional four and a half hours should allow for more than 100 additional bulk drop off appointments per week. It is expected this will result in the disposal of more than 400 additional bulk waste items per week.
Posted: Tuesday 06/29/21

Invasive Aquatic Plant Treatment at Indian Lake

The City of Worcester Department of Public Works & Parks has contracted for the application of the herbicide ProcellaCOR to Indian Lake for Thursday, June 24, 2021. We advise all persons to stay out of the water, discontinue boat use and fishing, and keep their pets out of the water for the day of the treatment. We advise all persons to discontinue using water from Indian Lake for irrigation of plants or lawns for one week following the treatment. Beaches will be posted prior to the application.
Posted: Monday 06/21/21

More Announcements...

Programs & Initiatives

Blue and Black Logo for Clean Worcester Waters
Clean Worcester Waters
The City of Worcester is developing a long-term plan that will help prioritize investments in our water, wastewater and stormwater infrastructure for the next 50 years.
Aerial Rendering of Main Street
Main Street Reimagined
The City is embarking on a long-overdue $11 million top-to-bottom reconstruction of Main Street. This is not simply a repaving project. This is a complete reimagining of Main Street.
Children and Staff Raising Their Hands in a Circle in a Park
Recreation Worcester
Recreation Worcester is a free year-round out-of-school time program run by the City of Worcester. Through after-school programs, students will engage with program staff and community partners in enriching, athletic, artistic and academic programming.
Small Wirless Attachments on a Pole
Small Wireless Facilities in the Right of Way
For those seeking to locate wireless facilities within the right of way, please review our "Small Cell" page for complete details and permit application.

Contact Information

Customer Service
76 East Worcester Street
Worcester, MA 01604

Accessible via WRTA Bus Line. View Schedules

Phone: 508-929-1300
Fax: 508-799-1448
Email Us

Office Hours:
Monday - Friday
7:30 a.m. - 5 p.m.

Chat with a Live DPW&P Customer Service Member!

Sign Up for ALERTWorcester!

Stay Connected:
Facebook Icon  Twitter Icon  YouTube Icon

Water/Sewer Bill
Online Payments

City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
508-929-1300
Contact Us

Facebook, Twitter, YouTube and Instagram Icons
ALERTWorcester Logo  Smart911 Logo
City of Worcester Seal Image Worcester Public Schools Seal Image Worcester Public Library Logo
Home | Login | Disclaimer | Site Map

© 2021 Copyright City of Worcester, MA. All Rights Reserved.

Official City of Worcester, MA Website WorcesterMA.gov