Health & Human Services

Dr. Matilde "Mattie" Castiel, MD, Commissioner

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News & Announcements

Programs & Initiatives

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Central MA Regional Public Health Alliance
The Central MA Regional Public Health Alliance is a coalition of seven municipalities: Towns of Grafton, Holden, Leicester, Millbury, Shrewsbury, West Boylston, and the City of Worcester, working cooperatively to create and sustain a viable, cost-effective and labor-efficient regional public health district.
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Community Health Improvement Plan
The goal of the Community Health Improvement Plan (CHIP) is to provide direction to the health department, health coalitions, hospitals, and other public health partners to best improve health in the Greater Worcester community.
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Smart911 allows residents to provide the details that 911 call takers may need in order to assist them during an emergency. Anytime you make an emergency call from a phone registered with your Safety Profile, the 911 systems recognizes your phone number and automatically displays your profile.
Key on Keychain with Red Metal Pendant Lying on Wooden Table
Task Force for Sustaining Housing First Solutions
The City Manager's Task Force for Sustaining Housing First Solutions will undertake an in-depth examination of Worcester's community needs and resources in addressing adult chronic homelessness from March to June 2018.
Youth with Head In Arms
Youth Substance Use Disorders
The opiate epidemic has affected individuals of all ages and backgrounds. Learn more about services and help for youths and families with substance use disorders.

Contact Information

Health & Human Services
City Hall Room 101
455 Main Street
Worcester, MA 01608

Accessible via WRTA Bus Line. View Schedules

Phone: 508-799-8486
Fax: 508-799-1218
Email Us

Office Hours:
Monday - Friday
8:30 a.m. - 5 p.m.

City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
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