× PUBLIC NOTICE: City Hall and all public buildings will be closed to the public until further notice due to the Coronavirus Emergency. More Info

City Manager

Edward M. Augustus, Jr., City Manager

The City Manager has issued an Executive Order implementing temporary measures to minimize the impact of both the Seasonal Flu and the Coronavirus Pandemic, as well as a Declaration of Emergency. In addition to this Executive Order, all City-sponsored events that have an expected attendance of 10 or above have been canceled.

Additionally, City Hall and all public buildings will be closed to the public until further notice.

Executive Order Emergency Declaration Learn More

Welcome from the City Manager

Welcome to the City of Worcester! Our vision is to be the country's most vibrant and livable mid-size city. Each and every day, there are four goals my administration keeps in mind in every decision we make:

Using these benchmarks, we provide efficient and effective municipal services to the residents of Worcester in a customer-friendly, transparent and inclusive environment while working to improve the quality of life of all by creating a thriving, vibrant, and safe place to live, work, play, and study. 

News & Announcements

Programs & Initiatives

Canal District Rendering
Green Island & Canal District Redevelopment Plans
Construction is underway for the new Polar Park ballpark to host the Worcester Red Sox. Additional Green Island and Canal District development will include retail and restaurant space, as well as a municipal parking garage. Kelley Square will also be redesigned to make it safer for drivers, cyclists and pedestrians.
Artist Rendering of the Main Entrance of the new South High Community School

Investing in Education
The City of Worcester is committed to improving public schools' infrastructure to help students with their goal of academic excellence. With two major school construction projects in the works and others recently completed, we are dedicated to advancing Worcester's future.

Youth Violence Partners at a Table Talking

Youth Violence Prevention Initiative
The Worcester Youth Violence Prevention Initiative (WYVPI) is the City's response to address youth violence comprehensively, holistically and collectively.

Worcester Together Fund Announcement

The City of Worcester has partnered with the Greater Worcester Community Foundation and the United Way of Central Massachusetts to aid in local relief efforts of COVID-19, including immediate basic aid and long-term recovery.

Contact Information

City Manager
City Hall Room 306
455 Main Street
Worcester, MA 01608

Accessible via WRTA Bus Line. View Schedules

Phone: 508-799-1175
Fax: 508-799-1208
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Office Hours:
Monday - Friday
8:30 a.m. - 5 p.m.

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City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
508-929-1300
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