× PUBLIC NOTICE: City Hall and all public buildings will be closed to the public until further notice due to the Coronavirus Emergency. More Info

City Manager

Edward M. Augustus, Jr., City Manager

As residents return to restaurants, parks, playgrounds, beaches and other areas, all residents are strongly urged to continue following COVID guidelines, such as wearing a mask/face covering and maintaining proper social distancing to ensure that the progress made is not erased.

City Hall and all public buildings remain closed to the public until further notice.

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Welcome from the City Manager

Welcome to the City of Worcester! Our vision is to be the country's most vibrant and livable mid-size city. Each and every day, there are four goals my administration keeps in mind in every decision we make:

Using these benchmarks, we provide efficient and effective municipal services to the residents of Worcester in a customer-friendly, transparent and inclusive environment while working to improve the quality of life of all by creating a thriving, vibrant, and safe place to live, work, play, and study. 

News & Announcements

Programs & Initiatives

Canal District Rendering
Green Island & Canal District Redevelopment Plans
Construction is underway for the new Polar Park ballpark to host the Worcester Red Sox. Additional Green Island and Canal District development will include retail and restaurant space, as well as a municipal parking garage. Kelley Square will also be redesigned to make it safer for drivers, cyclists and pedestrians.
Artist Rendering of the Main Entrance of the new South High Community School

Investing in Education
The City of Worcester is committed to improving public schools' infrastructure to help students with their goal of academic excellence. With two major school construction projects in the works and others recently completed, we are dedicated to advancing Worcester's future.

Youth Violence Partners at a Table Talking

Youth Violence Prevention Initiative
The Worcester Youth Violence Prevention Initiative (WYVPI) is the City's response to address youth violence comprehensively, holistically and collectively.

Virtual Independence Day Celebration

Worcester's Virtual Independence Day Celebration presented by Fallon Health and Worcester Regional Chamber of Commerce in cooperation with the City of Worcester and Discover Central Massachusetts.

Contact Information

City Manager
City Hall Room 306
455 Main Street
Worcester, MA 01608

Accessible via WRTA Bus Line. View Schedules

Phone: 508-799-1175
Fax: 508-799-1208
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Office Hours:
Monday - Friday
8:30 a.m. - 5 p.m.

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City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
508-929-1300
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