City Manager

Edward M. Augustus, Jr., City Manager

Welcome from the City Manager

City Manager Augustus photo Welcome to the City of Worcester! Our vision is to be the country's most vibrant and livable mid-size city. Each and every day, there are four goals my administration keeps in mind in every decision we make:

  • Create a vibrant, thriving city
  • Build strong neighborhoods
  • Maintain a sound fiscal government
  • Provide opportunities for ALL

Using these benchmarks, we provide efficient and effective municipal services to the residents of Worcester in a customer-friendly, transparent and inclusive environment while working to improve the quality of life of all by creating a thriving, vibrant, and safe place to live, work, play, and study. 

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City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
508-929-1300
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