×An Emergency Regulation requiring the use of face coverings indoors city-wide is in effect as of September 20. More Info

City Manager

Edward M. Augustus, Jr., City Manager

Municipal Buildings - Reopen

PUBLIC NOTICE: City Manager Edward M. Augustus, Jr. has ordered that all visitors and employees in municipal buildings must wear a mask regardless of vaccination status, effective Thursday, August 12, 2021. More Information...

Note: Payments, vital record requests and many other services can be completed online.

Welcome from the City Manager

Welcome to the City of Worcester! Our vision is to be the country's most vibrant and livable mid-size city. Each and every day, there are four goals my administration keeps in mind in every decision we make:

Using these benchmarks, we provide efficient and effective municipal services to the residents of Worcester in a customer-friendly, transparent and inclusive environment while working to improve the quality of life of all by creating a thriving, vibrant, and safe place to live, work, play, and study. 

News & Announcements

Programs & Initiatives

Canal District Rendering
Green Island & Canal District Redevelopment Plans
Construction is complete for a state of the art ballpark to host the Worcester Red Sox, called Polar Park. Additional Green Island and Canal District development includes retail and restaurant space, as well as a parking garage. Kelley Square has also been redesigned to make it safer for drivers, cyclists and pedestrians.
Artist Rendering of the Main Entrance of the new South High Community School

Investing in Education
The City of Worcester is committed to improving public schools' infrastructure to help students with their goal of academic excellence. With two major school construction projects in the works and others recently completed, we are dedicated to advancing Worcester's future.

Youth Violence Partners at a Table Talking

Youth Violence Prevention Initiative
The Worcester Youth Violence Prevention Initiative (WYVPI) is the City's response to address youth violence comprehensively, holistically and collectively.

City Clerk Services

City Clerk Niko Vangjeli and staff give you an overview of some of the services offered in the Clerk's Office.

Contact Information

City Manager
City Hall Room 306
455 Main Street
Worcester, MA 01608

Accessible via WRTA Bus Line. View Schedules

Phone: 508-799-1175
Fax: 508-799-1208
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Office Hours:
Monday - Friday
8:30 a.m. - 5 p.m.

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City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
508-929-1300
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