Staff members are available to assist and answer questions Monday through Friday from 8 a.m. to 4:30 p.m. The inspectors are generally available Monday through Friday from 8 a.m. to 9 a.m. and from 3:30 p.m. to 4:30 p.m. They are in the field conducting inspections from 9 a.m. to 3:30 p.m.
To request services or report problems, call 508-929-1300 or submit your request online through our online customer service center.
Planning Board The Planning Board's responsibilities include reviewing site plans, parking plans and subdivision plans; proposing and making recommendations regarding zoning ordinance changes; and supporting long-range planning initiatives.
Pre-Development Consultation Interdepartmental Review Team meetings are offered free of charge and are designed to assist developers and land owners in the pre-development stages of potential and proposed projects with questions relating to permitting processes, zoning compliance, engineering standards and land use policy considerations.
Zoning Board of Appeals The Zoning Board of Appeals is charged with exercising judgement in considering when to allow discretionary uses or grant exceptions from certain zoning regulations, through special permits or variances, and to hear appeals of decisions by the Building Commissioner.