Building & Zoning

John R. Kelly, Commissioner/Building Commissioner

Building Inspector in Safety Vest and Hard Hat Holding Clipboard in Framed Building

Top Services

  • Ordinances & Regulations
  • Permits & Licensing
  • Zoning Ordinance & Map
  • Staff members are available to assist and answer questions Monday through Friday from 8 a.m. to 4:30 p.m. The inspectors are generally available Monday through Friday from 8 a.m. to 9 a.m. and from 3:30 p.m. to 4:30 p.m. They are in the field conducting inspections from 9 a.m. to 3:30 p.m.
  • To request services or report problems, call 508-929-1300 or submit your request online through our online customer service center.

Programs & Initiatives

Architectural Rendering of the Blackstone Visitor Center
Planning Board
The Planning Board's responsibilities include reviewing site plans, parking plans and subdivision plans; proposing and making recommendations regarding zoning ordinance changes; and supporting long-range planning initiatives.
Group of People Sitting Around Conference Table with Blueprints and Building Plans Being Reviewed
Pre-Development Consultation
Interdepartmental Review Team meetings are offered free of charge and are designed to assist developers and land owners in the pre-development stages of potential and proposed projects with questions relating to permitting processes, zoning compliance, engineering standards and land use policy considerations.
Worcester Property Viewer Map View Depicting Different Zoning Areas Around City Hall
Zoning Board of Appeals
The Zoning Board of Appeals is charged with exercising judgement in considering when to allow discretionary uses or grant exceptions from certain zoning regulations, through special permits or variances, and to hear appeals of decisions by the Building Commissioner.


Contact Information

Inspectional Services
25 Meade Street
Worcester, MA 01610

Accessible via WRTA Bus Line. View Schedules

Phone: 508-799-1198
Fax: 508-799-8544
Email Us

Office Hours:

Building & Zoning
Monday - Friday
8 a.m. - 4:30 p.m.

Housing & Health
Monday - Friday
8:30 a.m. - 5 p.m.

City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
Contact Us

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