Staff members are available to assist and answer questions Monday through Friday from 8:30 a.m. to 5 p.m. The inspectors are generally available Monday through Friday from 8:30 a.m. to 9:30 a.m. and from 4 p.m. to 5 p.m. They are in the field conducting inspections from 9:30 a.m. to 4 p.m.
To request services or report problems, call 508-929-1300 or submit your request online through our online customer service center.
Air, Water & Hazardous Materials The Air, Water and Hazardous Material Division inspects public swimming pools, natural bathing areas, rDNA labs, responds to hazardous materials spills and addresses complaints regarding air, noise and odor pollution.
Food Protection All food establishments are inspected to ensure compliance with the provisions contained within the Merged Food Code. Food Protection personnel monitor food offered for consumption to ensure that it is free from adulteration, properly labeled, identifiable and manufactured at an approved source.
Housing Program The Housing Program seeks to gain compliance with the Massachusetts Sanitary Code, Minimum Standards of Fitness for Human Habitation as well as applicable local ordinances.
Lead Paint Poisoning Prevention Program Upon request of the tenant, the Lead Paint Poisoning Prevention Program conducts environmental assessments to identify possible lead paint hazards and violations where a child under the age of six resides.
Weights & Measures Program The Weights and Measures program ensures all weighing or measuring devices in the city are inspected and sealed from tampering. This consumer protection unit certifies that your daily interactions at locations such as gas pumps, scales and scanners are operating correctly.