×Several City buildings offering municipal services are open to the public by appointment, including City Hall from 9 a.m. - 4 p.m. More Info | Coronavirus Info

Fire Department

Michael J. Lavoie, Chief

Municipal Buildings - Reopening

City Hall and other municipal buildings are open to the public by appointment.

In addition to City Hall, the reopenings include Worcester Public Library; Department of Public Works and Parks offices; and 25 Meade St., which houses Inspectional Services, Worcester Division of Public Health and Fire Prevention.

The Worcester Senior Center remains closed to the public, and is being used as an Emergency Dispensing Site for the vaccination of priority groups established by the Commonwealth of Massachusetts.

City Hall appointment hours are 9 a.m. - 4 p.m. View full deails below:

More Info - Appointment Hours Schedule Your Appointment

Note: Payments, vital record requests and many other services can be completed online if you do not wish to schedule an appointment in-person.

Public Notice: The Governor, pursuant to his Executive Authority during this declared state of emergency, has signed two executive orders affecting (1) the expiration of professional licenses and registrations issued by the Commonwealth and; (2) the temporary deferral of smoke and CO inspections.

Learn More

Top Services

WFD Online External Stakeholder Survey

The Worcester Fire Department is in the process of developing a strategic plan to guide its efforts on your behalf for the next five years. Because our focus is the community we serve, your participation in the process is invaluable to its success. It's important that the Worcester Fire Department look inward and perform a self-evaluation to ensure that it is meeting the expectations of the community and servicing the City's greatest needs.

We appreciate your feedback via the following links:

News & Announcements

Have a Question?


Contact Information

Fire Headquarters
141 Grove Street
Worcester, MA 01605

Accessible via WRTA Bus Line. View Schedules

Emergency: 911
Phone: 508-799-1821
Fax: 508-799-1819
Email Us

Headquarters' Hours:
Monday - Friday
8:30 a.m. - 5 p.m.

Stations' Hours:
24 Hours X 7 Days

Stay Connected:
Facebook Icon  Twitter Icon  Instagram Icon

Worcester Fire Department Patch

City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
Contact Us

Facebook, Twitter, YouTube and Instagram Icons
ALERTWorcester Logo  Smart911 Logo
City of Worcester Seal Image Worcester Public Schools Seal Image Worcester Public Library Logo
Home | Login | Disclaimer | Site Map

© 2021 Copyright City of Worcester, MA. All Rights Reserved.

Official City of Worcester, MA Website WorcesterMA.gov