× Several City buildings offering municipal services are open to the public by appointment only, including City Hall from 9 a.m. - 3 p.m. More Info | Coronavirus Info

Fire Department

Michael J. Lavoie, Chief

Several City buildings offering municipal services are open to the public by appointment only, including: City Hall, the Municipal Service Center, DPW&P (East Worcester St. & Skyline Drive), Worcester Police Department, Inspectional Services/Worcester Fire Department. All locations will open with limited capacity, restricted hours and stringent safety protocols.

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Public Notice: The Governor, pursuant to his Executive Authority during this declared state of emergency, has signed two executive orders affecting (1) the expiration of professional licenses and registrations issued by the Commonwealth and; (2) the temporary deferral of smoke and CO inspections.

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WFD Online External Stakeholder Survey

The Worcester Fire Department is in the process of developing a strategic plan to guide its efforts on your behalf for the next five years. Because our focus is the community we serve, your participation in the process is invaluable to its success. It's important that the Worcester Fire Department look inward and perform a self-evaluation to ensure that it is meeting the expectations of the community and servicing the City's greatest needs.

We appreciate your feedback via the following links:

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Contact Information

Fire Headquarters
141 Grove Street
Worcester, MA 01605

Accessible via WRTA Bus Line. View Schedules

Emergency: 911
Phone: 508-799-1821
Fax: 508-799-1819
Email Us

Headquarters' Hours:
Monday - Friday
8:30 a.m. - 5 p.m.

Stations' Hours:
24 Hours X 7 Days

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Worcester Fire Department Patch

City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
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