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ALERTWorcester - Be the First to Know

ALERTWorcester LogoALERTWorcester, the City's automated emergency notification system, is available in 23 different languages: English, Catalan, Chinese (Simplified, PRC), Chinese (Traditional, Hong Kong, S.A.R.), Chinese (Traditional, Taiwan), Danish, Dutch, Finnish, French (Canada), French (France), German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Russian, Spanish (General), Spanish (Mexico), Spanish (Spain) and Swedish.

Residents are urged to sign up to be notified by the City in the event of emergency situations or critical community alerts. The system delivers severe weather alerts and general community alerts as well as notices from the Department of Public Works & Parks, such as information on parking bans, leaf collection, trash pickup delays, boil water orders and street closures. Alerts can be sent to cell phones, home phones or via email.

Sign Up

ALERTWorcester, the City's emergency notification system, enables us to provide you with critical information quickly in a variety of situations. Individuals with disabilities who need assistance can register by calling the City's Customer Service Center at 508-929-1300.

This service is free to the general public.

Sign Up Now

Winter is Here

Winter is Here

Don't get left in the cold. Stay in the know and be prepared for emergencies. Watch the short video to learn more about ALERTWorcester. You can watch the video in a variety of languages, such as, English, Albanian, Arabic, Spanish, Chinese, French, Portuguese, Vietnamese and Twi!

Contact Information

Emergency Communications & Management
2 Coppage Drive
Worcester, MA 01603

Accessible via WRTA Bus Line. View Schedules

Emergency Communications
Emergency: 911
Phone: 508-799-8606
Fax: 508-799-1389
Email Us

Office Hours:
24 Hours x 7 Days

Emergency Management
Phone: 508-799-1840
Fax: 508-799-1389
Email Us

Office Hours:
Monday - Friday
8 a.m. - 5 p.m.

Sign Up for ALERTWorcester!

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City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
508-929-1300
Contact Us

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