ALERTWorcester, the City's automated emergency notification system, is available in 23 different languages: English, Catalan, Chinese (Simplified, PRC), Chinese (Traditional, Hong Kong, S.A.R.), Chinese (Traditional, Taiwan), Danish, Dutch, Finnish, French (Canada), French (France), German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Russian, Spanish (General), Spanish (Mexico), Spanish (Spain) and Swedish.
Residents are urged to sign up to be notified by the City in the event of emergency situations or critical community alerts. The system delivers severe weather alerts and general community alerts as well as notices from the Department of Public Works & Parks, such as information on parking bans, leaf collection, trash pickup delays, boil water orders and street closures. Alerts can be sent to cell phones, home phones or via email.
ALERTWorcester, the City's emergency notification system, enables us to provide you with critical information quickly in a variety of situations. Individuals with disabilities who need assistance can register by calling Worcester 311 at 311.
This service is free to the general public.
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January 17, 2019
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Emergency Communications & Management
2 Coppage Drive
Worcester, MA 01603
Emergency Communications
Emergency: 911
Phone: 508-799-8606
Fax: 508-799-1389
Email Us
Office Hours:
24 Hours x 7 Days
Emergency Management
Phone: 508-799-1840
Fax: 508-799-1389
Email Us
Office Hours:
Monday - Friday
8 a.m. - 5 p.m.