×An Emergency Regulation requiring the use of face coverings indoors city-wide is in effect as of September 20. More Info

Trash & Recycling

Guide to Trash and Recycling at Home

Public Notice

As a reminder, gloves and masks should be disposed of in your yellow City trash bags, not in recycling bins. Recycling bins containing gloves or masks will not be collected.

Top Services

  • To request services or report problems, call 508-929-1300 or submit your request online through our online customer service center.

Programs & Initiatives

Composting Bin Outside of a Home
Composting Program
Worcester has the largest municipal composting program in Massachusetts from its leaf and yard waste collection. Compost is available to city residents free of charge. Compost bins for home use are also available to residents. The "Earth Machine" composter costs $45.00.
Keep Worcester Clean - Litter Found on Park Bench at Elm Park
Keep Worcester Clean Program
Keep Worcester Clean (KWC) is a coordinated city-wide effort by multiple partners who work year-round cleaning litter and other debris such as graffiti, abandoned vehicles, and more, from the streets and sidewalks. Learn more about how you can help!
Residential Drop-Off Center Main Entrance from Street in Autumn
Residential Drop-Off Center
The drop-off center allows residents to dispose of bulk waste items in a timely manner and at a low cost. There is also a yard waste drop-off area, a permanent household hazardous waste collection center and a compost/winter sand pickup area.

Contact Information

Customer Service
76 East Worcester Street
Worcester, MA 01604

Accessible via WRTA Bus Line. View Schedules

Phone: 508-929-1300
Fax: 508-799-1448
Email Us

Office Hours:
Monday - Friday
7:30 a.m. - 5 p.m.

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City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
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