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About the City Manager

Collage of Images for City Manager, Including Girl at a Muralon a Building, East Park, Construction Project and Vibrant City

City Manager Edward M. Augustus, Jr. was appointed as the City Manager of Worcester, Massachusetts in January 2014. As City Manager, he has focused on continuing Worcester's economic development renaissance, supporting education and youth and making city government inclusive for all residents of New England's second-largest city.

The City Manager, his administrative team and dedicated city workforce focus every day on the following four goals toward becoming the country's most vibrant and livable mid-size city.

Focus Areas

Neighborhood Houses
Build Strong Neighborhoods
Strong neighborhoods result from accessible city parks, community development through grants, investment in public schools such as the new South High, youth violence prevention and community policing.
Worcester Streets at Night
Create a Vibrant, Thriving City
Worcester is home to a wide variety of restaurants, museums, theaters, outdoor festivals, art galleries and the Worcester Common Oval. Special projects like CitySquare, the new Polar Park ballpark, and Main Street Reimagined create a more attractive and thriving Worcester.
Pillars and Money
Maintain a Sound Fiscal Government
A sound fiscal and operational government develops when residents, City and community partners share responsibility and accountability, have clear goals and visions, strive for continuous improvement and provide easily accessible information.
People Holding Opportunity Letters
Provide Opportunities for ALL
Offering resources without language barriers, encouragement to participate, job opportunities for a variety of skills and knowledge, access to quality education and activities such as the universally accessible Coes Park, Recreation Worcester program, and the Worcester Senior Center ensure opportunities for everyone.

Contact Information

City Manager
City Hall Room 306
455 Main Street
Worcester, MA 01608

Accessible via WRTA Bus Line. View Schedules

Phone: 508-799-1175
Fax: 508-799-1208
Email Us

Office Hours:
Monday - Friday
8:30 a.m. - 5 p.m.

City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
Contact Us

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