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Online Payments

Available payment options vary among services and our online payment partners. Clicking the payment of choice will display the available options and any associated service fees.

The City of Worcester accepts payments through our online payment partners:

  • Kelley & Ryan Associates (Parking Tickets)
  • UniBank Government Services

Have a Question? The FAQs below may help answer your most common questions.

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Contact Information

Customer Service
76 East Worcester Street
Worcester, MA 01604

Accessible via WRTA Bus Line. View Schedules

Phone: 508-929-1300
Fax: 508-799-1448
Email Us

Office Hours:
Monday - Friday
7:30 a.m. - 5 p.m.

More Info - Appointment Hours

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City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
508-929-1300
Contact Us

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