Michael E. Shanley, Director
The mission of the Department of Emergency Communications is to enhance the quality of life of every person in Worcester by receiving and processing 911 emergency calls and non-emergency calls by dispatching the appropriate emergency responder units in a prompt, efficient, courteous and professional manner, to help save lives, protect property and assist the public. We strive towards making Worcester a safer community in which to live, work and visit.
The Emergency Management Division develops, coordinates and leads the City's Emergency Management Program, enabling effective preparation for, and efficient response to, emergencies and disasters in order to save lives, reduce human suffering and reduce property loss. To accomplish this mission, the Emergency Management Division:
A great way to #BeReady is to sign up for AlertWorcester and receive emergency notifications in real time! Use the link below and sign up today! @TweetWorcester @Readygov...
Posted: Tuesday 09/29/20 1:01 PM
Who we are: The Emergency Management Division develops, coordinates and leads the City's Emergency Management Program, enabling effective preparation for, and efficient response to, emergencies and disasters in order to save lives, reduce human suffering and reduce property loss.
Posted: Monday 09/21/20 1:01 PM
A great way to stay prepared is to sign up for AlertWorcester and receive emergency alerts via phone or email! #BePrepared @TweetWorcester @Readygov...
Posted: Friday 09/18/20 1:01 PM
If your area is prone to flooding, keep important documents in a waterproof container. #BeReady @TweetWorcester @Readygov
Posted: Thursday 09/17/20 2:01 PM
If possible, a preparedness kit that can be kept in your vehicle is a great way to #BeReady !! #DisastersDontWait @TweetWorcester @WorcesterDPH @Readygov
Posted: Thursday 09/10/20 10:02 AM
Sign-up to be notified by the City of Worcester in the event of emergency situations or critical community alerts. Also, view multi-lingual informational videos about the ALERTWorcester system.
Emergency Communications & Management
2 Coppage Drive
Worcester, MA 01603
24 Hours x 7 Days
Monday - Friday
8 a.m. - 5 p.m.
City of Worcester Customer Service