Charles R. Goodwin, Director
The mission of the Department of Emergency Communications is to enhance the quality of life of every person in Worcester by receiving and processing 911 emergency calls and non-emergency calls by dispatching the appropriate emergency responder units in a prompt, efficient, courteous and professional manner, to help save lives, protect property and assist the public. We strive towards making Worcester a safer community in which to live, work and visit.
The Emergency Management Division develops, coordinates and leads the City's Emergency Management Program, enabling effective preparation for, and efficient response to, emergencies and disasters in order to save lives, reduce human suffering and reduce property loss. To accomplish this mission, the Emergency Management Division:
Members of Worcester Emergency Management are providing support to the Boston Marathon along with our UTV vehicle. This vehicle is being used as a mobile medical unit and helped assist with saving a runner who had a cardiac event during the race! Great job to all supporting!
Posted: Monday 10/11/21 11:59 AM
Worcester Dept of Emergency Communications & Emergency Management is proud to support our mutual aid partners in both times of emergencies and non-emergencies. Yesterday, our very own radio technician Scott Bullock assisted with preparations for the Boston Marathon by offering...
Posted: Saturday 10/09/21 6:18 AM
If you haven't heard about Worcester Police Department's cadet program, check out one of these informational sessions coming up! More info below.
Posted: Saturday 09/25/21 12:25 AM
Posted: Tuesday 09/07/21 3:17 PM
It is with great sadness that WPD announced the passing of one of their own. Our thoughts are with the Worcester Police Department and Ofc Garcia's family and friends as they mourn the loss of dedicated family man and beloved police officer, Iggy Garcia.
Posted: Monday 09/06/21 1:37 PM
Sign-up to be notified by the City of Worcester in the event of emergency situations or critical community alerts. Also, view multi-lingual informational videos about the ALERTWorcester system.
Emergency Communications & Management
2 Coppage Drive
Worcester, MA 01603
24 Hours x 7 Days
Monday - Friday
8 a.m. - 5 p.m.
City of Worcester Customer Service