Michael E. Shanley, Acting Director
The mission of the Department of Emergency Communications is to enhance the quality of life of every person in Worcester by receiving and processing 911 emergency calls and non-emergency calls by dispatching the appropriate emergency responder units in a prompt, efficient, courteous and professional manner, to help save lives, protect property and assist the public. We strive towards making Worcester a safer community in which to live, work and visit.
The Emergency Management Division develops, coordinates and leads the City's Emergency Management Program, enabling effective preparation for, and efficient response to, emergencies and disasters in order to save lives, reduce human suffering and reduce property loss. To accomplish this mission, the Emergency Management Division:
Make a plan! Work with members of your household to develop an emergency plan on what to do in the event of a hurricane! #HurricaneSafety @MassEMA @Readygov @NWSBoston
Posted: Wednesday 07/15/20 10:03 AM
When planning and preparing for peak hurricane season, know your evacuation route! Make sure you know multiple evacuation routes in order to get out safety! #HurricaneSafety @MassEMA @NWSBoston @Readygov
Posted: Wednesday 07/15/20 8:02 AM
Peak hurricane season is August and September, use July to plan and be prepared for peak hurricane season and follow along this week to learn more on what you can do to be ready! #HurricaneSafety @MassEMA @NWSBoston @Readygov
Posted: Tuesday 07/14/20 2:01 PM
Although coastal areas can be impacted more in a hurricane, Worcester can still face serious weather in a hurricane! #HurricaneSafety @MassEMA @NWSBoston
Posted: Tuesday 07/14/20 12:02 PM
This week is Hurricane Preparedness week! Follow along to learn more about what you can do to prepare for a hurricane! #HurricaneSafety @MassEMA @NWSBoston
Posted: Tuesday 07/14/20 10:02 AM
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Emergency Communications
2 Coppage Drive
Worcester, MA 01603
Emergency: 911
Phone: 508-799-8606
Fax: 508-799-1389
Email Us
Office Hours:
24 Hours x 7 Days
Stay Connected:
Emergency
911
City of Worcester Customer Service
508-929-1300
Utilities
National Grid
1-800-322-3223
Eversource
1-800-592-2000
Spectrum
1-833-694-9259
Verizon
1-800-922-0204
