Michael E. Shanley, Acting Director
The mission of the Department of Emergency Communications is to enhance the quality of life of every person in Worcester by receiving and processing 911 emergency calls and non-emergency calls by dispatching the appropriate emergency responder units in a prompt, efficient, courteous and professional manner, to help save lives, protect property and assist the public. We strive towards making Worcester a safer community in which to live, work and visit.
The Emergency Management Division develops, coordinates and leads the City's Emergency Management Program, enabling effective preparation for, and efficient response to, emergencies and disasters in order to save lives, reduce human suffering and reduce property loss. To accomplish this mission, the Emergency Management Division:
Thank you to @McDonalds for taking care of displaced residents from the fire this morning. Your kindness is greatly appreciated.
RT @WorcesterDPW: DPW&P Construction Activity Traffic Advisory https://t.co/apQ3pRrRKE https://t.co/xnZXTdxOCl
RT @Sparky_Fire_Dog: The @nfpa & @usfire have teamed up to remind you that the winter months are the leading time of year for home fires. Dâ¦
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Keep water, non-perishable food, and an extra set of warm clothes in the car in case you get stranded during winter weather. #WinterSafety #BePrepared
Posted: Sunday 12/09/18 9:55 AM
Include enough food, water, meds & anything used daily in your emergency kit to last for at least 72 hrs #WinterSafety #BePrepared
Posted: Saturday 12/08/18 2:40 PM
Stay safe during winter weather. Monitor weather alerts and have a preparedness kit ready. www.ready.gov/kit #WinterSafety #BePrepared
Posted: Friday 12/07/18 12:35 PM
Bancroft St. closed at Chandler St. Can be accessed from Bluff St
Posted: Friday 12/07/18 9:55 AM
Southbridge St is closed from Southgate to Hammond due to a tractor trailer accident.
Posted: Thursday 12/06/18 4:00 PM
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Emergency Communications
2 Coppage Drive
Worcester, MA 01603
Emergency: 911
Phone: 508-799-8606
Fax: 508-799-1389
Email Us
Office Hours:
24 Hours x 7 Days
Stay Connected:
Emergency
911
City of Worcester Customer Service
508-929-1300
Utilities
National Grid
1-800-322-3223
Eversource
1-800-592-2000
Spectrum
1-833-694-9259
Verizon
1-800-922-0204
