Michael E. Shanley, Acting Director
The mission of the Department of Emergency Communications is to enhance the quality of life of every person in Worcester by receiving and processing 911 emergency calls and non-emergency calls by dispatching the appropriate emergency responder units in a prompt, efficient, courteous and professional manner, to help save lives, protect property and assist the public. We strive towards making Worcester a safer community in which to live, work and visit.
The Emergency Management Division develops, coordinates and leads the City's Emergency Management Program, enabling effective preparation for, and efficient response to, emergencies and disasters in order to save lives, reduce human suffering and reduce property loss. To accomplish this mission, the Emergency Management Division:
RT @MassEMA: Tornado Warning for parts of #Hampshire, #Franklin, #Hampen & #Worcester Counties until 715 PM. Those in tornado warning areâ¦
Severe thunderstorm warning for our area until 7pm. #BePrepared and go indoors when thunder roars
The NWS has issued tornado warnings in Western MA and West- Central Worcester County.
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According to NWS Predictions, along with the possibility of record breaking temperatures, there is also potential for strong to severe T'STORMS this afternoon into evening. The afternoon commute may be impacted. Keep your eye on the sky!
Posted: Monday 06/18/18 9:05 AM
WINDSOR ST CLOSED FROM STURGIS TO MCKINLEY RD
Posted: Friday 06/15/18 9:38 AM
The National Weather Service is predicting high temperatures on Monday, June 18th. Conditions will be very hot and humid. Heat advisories may be issued over the next couple of days as Monday gets closer. Stay tuned!
Posted: Friday 06/15/18 8:27 AM
Grove St closed from Salisbury to Faraday until 3pm
Posted: Friday 06/15/18 7:22 AM
BOARDMAN ST FROM HASTINGS TO MERRILL CLOSED
Posted: Wednesday 06/13/18 9:13 AM
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Emergency Communications
2 Coppage Drive
Worcester, MA 01603
Emergency: 911
Phone: 508-799-8606
Fax: 508-799-1389
Email Us
Office Hours:
24 Hours x 7 Days
Stay Connected:
Emergency
911
City of Worcester Customer Service
508-929-1300
Utilities
National Grid
1-800-322-3223
Eversource
1-800-592-2000
Spectrum
1-833-694-9259
Verizon
1-800-922-0204
