Michael E. Shanley, Acting Director
The mission of the Department of Emergency Communications is to enhance the quality of life of every person in Worcester by receiving and processing 911 emergency calls and non-emergency calls by dispatching the appropriate emergency responder units in a prompt, efficient, courteous and professional manner, to help save lives, protect property and assist the public. We strive towards making Worcester a safer community in which to live, work and visit.
The Emergency Management Division develops, coordinates and leads the City's Emergency Management Program, enabling effective preparation for, and efficient response to, emergencies and disasters in order to save lives, reduce human suffering and reduce property loss. To accomplish this mission, the Emergency Management Division:
DUE TO CONSTRUCTION VERNON ST AT MONTROSE WILL BE CLOSED
Posted: Saturday 06/15/19 8:52 AM
SOUTH STOWELL CLOSED FROM GRANITE TO HEYWOOD ST
Posted: Saturday 06/15/19 8:51 AM
THOMAS ST FROM MAIN TO COMMERCIAL WILL BE CLOSED
Posted: Saturday 06/15/19 7:46 AM
DOUGLAS STREET AT GRAND IS CLOSED
Posted: Friday 06/14/19 8:48 AM
POND ST IS CLOSED BETWEEN BEACH ST & HARDING ST
Posted: Friday 06/14/19 7:50 AM
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Emergency Communications
2 Coppage Drive
Worcester, MA 01603
Emergency: 911
Phone: 508-799-8606
Fax: 508-799-1389
Email Us
Office Hours:
24 Hours x 7 Days
Stay Connected:
Emergency
911
City of Worcester Customer Service
508-929-1300
Utilities
National Grid
1-800-322-3223
Eversource
1-800-592-2000
Spectrum
1-833-694-9259
Verizon
1-800-922-0204
