Michael E. Shanley, Acting Director
The mission of the Department of Emergency Communications is to enhance the quality of life of every person in Worcester by receiving and processing 911 emergency calls and non-emergency calls by dispatching the appropriate emergency responder units in a prompt, efficient, courteous and professional manner, to help save lives, protect property and assist the public. We strive towards making Worcester a safer community in which to live, work and visit.
The Emergency Management Division develops, coordinates and leads the City's Emergency Management Program, enabling effective preparation for, and efficient response to, emergencies and disasters in order to save lives, reduce human suffering and reduce property loss. To accomplish this mission, the Emergency Management Division:
RT @WorcesterDPW: City of Worcester Declared Parking Ban is lifted as of 6:00 p.m. on Monday, February 18. https://t.co/24XAFUGxSf
RT @CDCemergency: Learn practical skills, like CPR, to #PrepYourHealth for winter weather. Bystanders & neighbors are often the 1st on theâ¦
RT @WorcesterDPW: City of Worcester Declared Winter Parking Ban is in effect as of 10:00 p.m. on Sunday, February 17. https://t.co/PPnDezm8â¦
More News...
Proctor St is closed from Merrill to Hastings Av
Posted: Thursday 02/14/19 9:00 AM
WETHERELL ST WILL BE CLOSED FROM MONROE TO HOWLAND TERR
Posted: Thursday 02/14/19 8:38 AM
WHITALL ST WILL BE CLOSED FROM MONROE TO HOWLAND TER
Posted: Thursday 02/14/19 8:37 AM
POND STREET , BETWEEN BEACH STREET...
Posted: Tuesday 02/12/19 7:46 AM
Townsend St closed at Park Ave for a trench in the road
Posted: Monday 02/11/19 9:33 AM
More News...
Emergency Communications
2 Coppage Drive
Worcester, MA 01603
Emergency: 911
Phone: 508-799-8606
Fax: 508-799-1389
Email Us
Office Hours:
24 Hours x 7 Days
Stay Connected:
Emergency
911
City of Worcester Customer Service
508-929-1300
Utilities
National Grid
1-800-322-3223
Eversource
1-800-592-2000
Spectrum
1-833-694-9259
Verizon
1-800-922-0204
