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City Clerk

Nikolin Vangjeli, City Clerk

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Public Notice - Open Meeting Law Order

Pursuant to Chapter 20 of the Acts of 2021, all City Council and Committee meetings will be conducted in person and via remote access, in accordance with applicable law. This means that members of the city council as well as members of the public may access council meetings in person, or via virtual means. In person attendance will be at the meeting location listed on the meeting agenda, and it is possible that any or all members of the public body may attend remotely, with in-person attendance consisting of members of the public. The meeting may also be accessed remotely via WebEx platform. When required by law or allowed by the Chair, persons wishing to provide public comment or otherwise participate in the meeting, may do so by in person attendance, or by accessing the meeting remotely, as noted above. Additionally, the meeting will be broadcast live, in real time, via WebEx Platform, City of Worcester Website - Video On Demand section and Spectrum Channel 192.

News & Announcements

Filing a Claim

The liability of the city is set and limited by state law. Generally, the city is liable only for specific acts of negligence in responding to dangerous conditions, not for the dangerous conditions themselves. For example, the city is liable if it does not repair a pothole within a reasonable time after discovering it - the city is not responsible for keeping the streets free of potholes. The law also imposes strict requirements for filing claims. Claims involving streets (potholes, etc) must be filed with 30 days of the incident. If you believe you meet the legal criteria for a claim against the city, you should file a claim against the city.

We encourage you to submit your application ONLINE through our new portal linked below! Please complete all required fields, electronically sign and upload the appropriate documents.

Online Claim Form

Alternatively, you may continue to use the Claim Form by printing out the Claim Form, filling it out, signing it and returning it to the City Clerk's Office.


City Clerk Services

City Clerk Niko Vangjeli and staff give you an overview of some of the services offered in the Clerk's Office.

Contact Information

City Clerk
City Hall Room 206
455 Main Street
Worcester, MA 01608

Accessible via WRTA Bus Line. View Schedules

Phone: 508-799-1121
Fax: 508-799-1194
Email Us

Office Hours:
8:45 a.m. - 5 p.m.
Tuesday - Friday
8:45 a.m. - 4:15 p.m.

City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
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