Alex R. Arriaga, Veterans' Services Officer/Director
The Veterans' Services Division provides support to residents of Worcester who are veterans, currently serving members of the military and their families. In conjunction with the Massachusetts Department of Veterans' Services, the City of Worcester takes applications and disperses veterans' benefits (also known as "Chapter 115 Benefits") enacted through Chapter 115 of the Massachusetts General Law. Support services vary based on individual circumstances but may include financial aid, reimbursement of medical costs and referral services for a variety of issues such as housing, health care, employment, education and other safety net programs.
The Veterans' Services Division assists clients in finding more permanent solutions to meet their needs by referring veterans and dependents to a variety of social service agencies and programs. Individuals found ineligible for Chapter 115 benefits can also receive these referral services. All individuals, regardless of discharge status, time in the service, branch of service, etc. can utilize this office for questions and concerns related to veterans' benefits, both state and federal. Please use the appropriate links on this webpage to get information on a variety of services, local organizations and frequently asked questions.
Under Massachusetts General Laws M.G.L. Chapter 115, the Commonwealth provides a needs-based means tested program of financial and medical assistance for indigent veterans and their dependents. Qualifying veterans and their dependents receive necessary financial assistance for food, shelter, clothing, fuel and medical care in accordance with a formula which takes into account the number of dependents and income from all sources. Eligible dependents of deceased veterans are provided with the same benefits as if the veteran were still living.
The City of Worcester’s Department of Public Works & Parks has contracted for the application of copper sulfate to Indian Lake and Coes Pond on Thursday, July 22.
Posted: Wednesday 07/21/21
The City of Worcester announces the Worcester Parks Summer Fitness Series, a 15-week program presented by the Department of Health and Human Services and Blue Cross Blue Shield of Massachusetts, in partnership with YWCA Central Massachusetts.
Posted: Monday 07/19/21
In line with a commitment from City Manager Edward M. Augustus, Jr. to implement a Police Body Camera Program, the City of Worcester’s Human Rights Commission will conduct listening sessions in each of the City’s five City Council districts to discuss what that program will entail.
Posted: Tuesday 07/13/21
Vaccines are available regardless of valid ID, immigration status or insurance. To learn more about upcoming clinics, please visit http://www.worcesterma.gov/coronavirus/vaccination.
Posted: Wednesday 07/14/21 10:18 AM
Swimming is an excellent way of getting physical activity and health benefits required for a healthier lifestyle. As such, the City of Worcester Department of Public Works and Parks has partnered with the American Red Cross of Massachusetts to offer swimming and water safety...
Posted: Friday 07/09/21 11:25 AM
Vaccines are like opinions, everyone should have one. Don't forget to join us this week again at the Worcester Public Library.
Posted: Monday 06/21/21 12:14 PM
Doses of Pfizer were administered today through the Equity walk-in clinic at Sullivan Middle School. To get more information about upcoming clinics, please don't forget to visit http://www.worcesterma.gov/coronavirus/vaccination
Posted: Thursday 06/17/21 6:18 PM
No, we are not part of the VA. We work with the VA, state agencies and many other resources to assist the City of Worcester's Veterans and their families access needed benefits.
If you entered the service from Massachusetts, your record may be in the MRO database, which is accessible to any Veterans' Services Officer (VSO). To inquire about your record, please request an appointment through the portal and include your full name, branch of service and date of birth, and staff will reach out to you. *Please do not put your social security number in the request; staff will confirm all identifying information over the phone.*
If you entered the service from outside of Massachusetts, your records can be requested through The National Archives and Records Administration (NARA) Website.
The Veterans' Services Division assists clients in finding more permanent solutions to meet their needs by referring clients to a variety of social service agencies and programs.
City Hall Room 101
455 Main Street
Worcester, MA 01608
Thursday & Friday
9 a.m. - 4 p.m.
8:30 a.m. - 12 p.m.
12 p.m. - 5 p.m. by appointment