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Worcester to Launch 311 Mobile App

For Immediate Release: 7/7/2023 3:58 pm

WORCESTER, Mass. – The City of Worcester will officially roll out its 311 mobile application Tuesday, July 11.

The new application will serve as residents’ one-stop resource for all non-emergency questions. Through the application, residents will be able to submit online service requests 24/7. Those requests include, but are not limited to, trash and recycling, streets and sidewalks, nuisances/complaints, trees, and more.

Media is invited to attend a press conference Tuesday where City officials will speak and provide a demonstration of the application and a tour of the call center.

What: Worcester 311 mobile app roll out
When: Tuesday, July 11, 4:30 p.m.
Where: Regional Emergency Communication and Emergency Operations Center, 2 Coppage Dr.

City of Worcester
Worcester 311
Monday - Friday
8 a.m. - 5 p.m.
Phone: 311
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