National Consumer Protection Awareness Week

Event Details
  • Description

    National Consumer Protection Week (NCPW) is a time to help people understand their consumer rights and make well-informed decisions about money.

    The Worcester Consumer Rights Program located in the City of Worcester Human Rights and Accessibility Office  is a local consumer program that offers mediation service in cooperation with the Massachusetts Attorney General's Office (AGO).

    The service is available to consumers in Worcester and surrounding towns. The purpose of the Worcester Consumer Rights Program is to provide amicable mediation to consumers who are involved in a dispute or have a complaint against a business that is licensed to operate in Massachusetts. The program is voluntary and does not carry any cost to either the consumer or business.

    Types of common complaints that we handle:

    • Car Sales & Financing
    • Consumer Fraud
    • Debt Collection
    • Defective Products
    • Home Improvement Contracts
    • Identity Theft
    • Telemarketing Fraud
    • Utility Bills
  • Time
    Sunday, March 5, 2023 - Saturday, March 11, 2023
  • Where?
    Civil Rights Observance City Wide, Worcester - Map It
    Location Image
    The intent of these calendar entries is to provide information on landmark civil rights legislation, national and international human rights observances as well as cultural observances to bring awareness to the work of the Office of Human Rights and Disabilities and cultural diversity in our city. The hope is that it will serve to (1) Inform residents how the City is addressing human rights issues through the promotion of events and trainings; (2) Call attention to social inequities and celebrate cultural diversity; and (3) Increase resident involvement in civic functions.


City of Worcester
Worcester 311
Monday - Friday
8 a.m. - 5 p.m.
Phone: 311
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