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Job Details

The City of Worcester is an EEO/AA Employer. Preference is given to Worcester residents.

If you wish to apply for this position, the deadline is Open Until Filled. Please note the following application options for this position:
  • Applicants are Encouraged to Apply Online
  • By Mailing to the Department of Human Resources, ATTN: SENIOR PROGRAM MANAGER, 455 Main Street, Room 109, Worcester, MA 01608
    (If applying via US Mail, please include a completed Application Questionnaire & VSID)
Workforce Development
Apply Start Date
Apply End Date
Open Until Filled
Full Time
40 Per Week
$61,946.40 annually commensurate with qualifications


The City of Worcester seeks applicants for Senior Program Manager (Principal Staff Assistant). Under direction of Executive Director, this position is responsible for assisting with leading the development and oversight of numerous programs and projects the MassHire Central Region Workforce Board (MCRWB) oversees or is involved with, in accordance with appropriate program regulations as well as all relevant federal and state guidelines, and the MCRWB’s strategic plan. This position interacts with colleagues from the MCRWB, as well as staff from the one-stop career center, counterparts from community groups, public agencies, and the general public on a daily basis. Reporting and data tracking is required by program funders and the Board utilizing a variety of methods and platforms. This position assists with the day to day supervision of MCRWB interns and volunteers.

The Senior Program Manager works with a significant amount of professional independence, including developing program timelines, recruitment activities, participant support strategies, etc. This position requires work outside the office at times and the ability to travel to outside events, meetings, and activities. The successful candidate will have strong leadership and interpersonal skills; strong written and verbal communication skills; experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); time management skills & attention to detail; the ability to interpret and follow local, state, and federal regulations; the ability to manage multiple complex programs/projects to meet budgets/timelines; and the ability to development strong relationships/partnerships with diverse regional workforce stakeholders.

• Bachelor’s Degree in public administration, business management, communications/marketing or related field;
• Three (3) years of experience in managing workforce development, job training programs, and/or projects; OR,
     o An equivalent combination of education & experience that provides the knowledge, skills, and abilities to perform the required duties of the position will be considered in lieu of the above mentioned requirements.
• Working knowledge of the state/federal workforce system, funding sources, and regulations.

• Five (5) years of experience managing workforce development/job training programs.
• Experience with social media, website maintenance, newsletter writing or other methods of outreach and communications.

STARTING SALARY: $61,946.40 annually commensurate with qualifications, full-time, exempt, with an excellent benefits package.

To apply, please visit: www.worcesterma.gov/employment or send resume and cover to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. Open until filled, applications received on or before FRIDAY, APRIL 22, 2022 will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, HR@worcesterma.gov.

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