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About Us

Collage with Firefighting, Ice and Vehicle Rescue Training, Two Firefighters Battling a Blaze and Lieutenant Annmarie Pickett at a Fire Safety Event


The Worcester Fire Department provides fire protection and life safety services to an area encompassing 39 square miles, and a population of more than 200,000. The diversity in scope of protection in this area ranges from densely populated multi-family dwellings; to office high rise buildings and a mixture of manufacturing and industrial complexes. Also, several major state highways pass through the City, producing potential hazards of undetermined proportions, due to the nature of the materials traveling along the highways.

Contact Information

Fire Headquarters
141 Grove Street
Worcester, MA 01605

Accessible via WRTA Bus Line. View Schedules

Emergency: 911
Phone: 508-799-1821
Fax: 508-799-1819
Email Us

Headquarters' Hours:
Monday - Friday
8:30 a.m. - 5 p.m.

Stations' Hours:
24 Hours X 7 Days

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Worcester Fire Department Patch

City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
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