A recycling bin can be obtained at the DPW&P Customer Service Center located at:

76 East Worcester Street
7:30 a.m. - 5 p.m.

  • Please be sure to bring proof of residency with you.
  • New residents will receive one bin free of charge.
  • A resident who brings in their damaged bin will receive a new bin in exchange.
  • To replace a bin that has been lost or stolen costs $5.00.
  • Up to two additional bins can be purchased per household for $5.00 each.


  • Do not use plastic bags for recycling.
  • To avoid recyclables from blowing out of your bin, place heavier items on top of your recycling bin.
  • Napkins, paper plates, paper cups and plastic coated paper must be placed in the yellow city trash bags.
  • Set recyclables and trash apart by at least 4 feet.
  • Rinse all containers clean.
  • Flatten containers when possible to conserve space.


Set recyclables and trash at the curb between 6 a.m. and 7:30 a.m. on your scheduled trash/recycling day. Whenever a scheduled collection day falls on a holiday, that day's collection and all remaining collections for the week will be delayed one day.

Collection Schedule Map

Observed Holidays

What to Recycle

  • Newspaper/Inserts
  • Magazines, Phone books, Catalogues
  • Junk Mail, Envelopes
  • Office & Mixed Paper
  • Gift Wrap
  • Brown Bags
  • Paperboard, Such as Cracker/Cereal Boxes
  • Corrugated Cardboard - Cut to 3' x 3' or smaller and place under/beside recycling bins

Rinse clean and place inside of bin:

  • Glass Bottles/Jars
  • Metal Food Cans, Non-Deposit & Deposit Cans, Aluminum Foil, Pie Tins*
  • Plastic Jugs, Bottles & Jars*
  • Milk and Juice Cartons & Drink Boxes*

*May flatten to save space. Place light materials on bottom of bin.

Contact Information

Customer Service
76 East Worcester Street
Worcester, MA 01604

Accessible via WRTA Bus Line. View Schedules

Phone: 508-929-1300
Fax: 508-799-1448
Email Us

Office Hours:
Monday - Friday
7:30 a.m. - 5 p.m.

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City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
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