A recycling bin can be obtained at the DPW&P Customer Service Center located at:

76 East Worcester Street
7:30 a.m. - 5 p.m.

  • Please be sure to bring proof of residency with you.
  • New residents will receive one bin free of charge.
  • A resident who brings in their damaged bin will receive a new bin in exchange.
  • To replace a bin that has been lost or stolen costs $5.00.
  • Up to two additional bins can be purchased per household for $5.00 each.


  • Do not use plastic bags for recycling.
  • To avoid recyclables from blowing out of your bin, place heavier items on top of your recycling bin.
  • Napkins, paper plates, paper cups and plastic coated paper must be placed in the yellow city trash bags.
  • Set recyclables and trash apart by at least 4 feet.
  • Rinse all containers clean.
  • Flatten containers when possible to conserve space.


Set recyclables and trash at the curb between 6 a.m. and 7:30 a.m. on your scheduled trash/recycling day. Whenever a scheduled collection day falls on a holiday, that day's collection and all remaining collections for the week will be delayed one day.

Collection Schedule Map

Observed Holidays

What to Recycle

  • Newspaper/Inserts
  • Magazines, Phone books, Catalogues
  • Junk Mail, Envelopes
  • Office & Mixed Paper
  • Gift Wrap
  • Brown Bags
  • Paperboard, Such as Cracker/Cereal Boxes
  • Corrugated Cardboard - Cut to 3' x 3' or smaller and place under/beside recycling bins

Rinse clean and place inside of bin:

  • Glass Bottles/Jars
  • Metal Food Cans, Non-Deposit & Deposit Cans, Aluminum Foil, Pie Tins*
  • Plastic Jugs, Bottles & Jars*
  • Milk and Juice Cartons & Drink Boxes*

*May flatten to save space. Place light materials on bottom of bin.

In addition to residential curb-side recycling collection on the trash collection schedule, recycling can be dropped off at the Residential Drop-Off Center at the following times:

  • Monday - Friday: 8:30 a.m. - 3 p.m.
  • Saturday & Sunday: 9 a.m. - 5 p.m.

Contact Information

Customer Service
76 East Worcester Street
Worcester, MA 01604

Accessible via WRTA Bus Line. View Schedules

Phone: 508-929-1300
Fax: 508-799-1448
Email Us

Office Hours:
Monday - Friday
7:30 a.m. - 5 p.m.

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Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
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