Hydrants & Catch Basins

Please help keep Worcester safe by clearing fire hydrants and catch basins of snow, debris and other waste. Doing so could mean preventing a flood or fire that could put your life in danger.  

Adopt-A-Hydrant

Access to hydrants is critical in the event of a fire. Please help us by keeping hydrants closest to your residence or business clear of snow and grass/weed overgrowth. During the winter months, storms can often hide fire hydrants under a mountain of snow making them impossible to find quickly. In the event of a fire, firefighters have to locate and shovel out fire hydrants before hook up. Please shovel a 3-foot clearance on all sides. 

Consider joining the Adopt-A-Hydrant program by calling Customer Service at 508-929-1300. By clearing hydrants of snow during the winter months and overgrowth the rest of the year, you will receive a hydrant adoption certificate along with our sincere gratitude for helping to keep Worcester safe.  

Clear a Catch Basin

Catch Basins are the receptacles below the square grate in the street next to the curb. They are designed to accept stormwater flows and catch debris that should not be transferred to local receiving waters. Please help us reduce local street flooding during storms by clearing debris, leaves or snow from the tops of catch basins.

Locate HydrantsHydrantand Catch BasinsCatch Basinin your neighborhood:

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Contact Information

Customer Service
76 East Worcester Street
Worcester, MA 01604

Accessible via WRTA Bus Line. View Schedules

Phone: 508-929-1300
Fax: 508-799-1448
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Office Hours:
Monday - Friday
7:30 a.m. - 5 p.m.

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City of Worcester
Customer Service Line
Monday - Friday
7:30 a.m. - 5 p.m.
508-929-1300
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